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Customer Service Representative - Weekends Req - Remote

extra holidays
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 

Offer summary

Qualifications:

High School diploma or GED, At least one year of customer service experience, Familiarity with Microsoft Office tools, Reliable wired internet connection, Quiet, secure working environment.

Key responsabilities:

  • Deliver exceptional service to pet-loving customers
  • Work with top technologies and systems
  • Support a diverse team in achieving goals
  • Participate in ongoing training and development
  • Address customer inquiries related to pets
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Job description

Job Description

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

Note: This employer does not hire remote from CA, CT, DC, WA, HI, AK and OCONUS locations for this role.

Are you a pet lover? Do you enjoy providing next-level customer service? Are you a natural communicator and a great listener? Would you like to combine those passions and skills in your next job?

Choose Us.

We're Sutherland and we're looking for Customer Service Representatives to deliver exceptional service and solutions. As part of the team supporting one of the nation's largest retail pet companies, you will support pet-loving customers who want to make sure that their pets are happy and healthy. You will work with top technologies and systems and have a dedicated team of leaders and peers to support you.

Job Description:

At Sutherland, you can grow your own way, do interesting things, and be yourself. Our teams thrive in an environment of diversity of thought, experiences, and background – we celebrate and embrace our diversity, whole-heartedly.

What We Offer:

Competitive starting pay of $15/hourly (with a bump after training is complete), monthly incentives, 401k, and paid training

Generous PTO - be sure to ask about our new Global Vacation Policy!

Medical, dental, and vision benefits, EAP, health and wellness programs, and more

Advancement opportunities – 80% of our frontline leaders have been promoted

Paid Training

We will provide all equipment, but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.

Auto req ID

425595BR

Minimum Education Required

High School/GED

Job_Category

Work From Home

Additional Qualifications/Responsibilities

At least one year of experience in customer service

High school diploma or equivalent

Familiarity with Microsoft Office tools

Full-time, open availability to be scheduled any day, Sunday-Saturday

Excellent wired internet connectivity and a quiet, distraction-free, secure place to work.

City*

United States

State*

N/A

Job Code

Work_From_Home WFH

Affiliate Sponsor

Sutherland Global Services

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Listening Skills
  • Microsoft Office
  • Teamwork
  • Problem Solving
  • Customer Service

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