Senior Product Designer

About FareHarbor

At FareHarbor, our mission is to make experiences better for everyone. Founded in 2013 in Hawaii and acquired by Booking Holdings in 2018, FareHarbor creates powerful tools that enable our clients (think boat rentals, museums, food tours, events and more!) to operate and grow.

With over 20,000 clients across 90+ countries—we’re the largest in our industry and shaping the future of travel, together.

Our team is an ‘Ohana of 700+ people around the world. We’re passionate about pioneering an industry, embracing challenges with open arms, and delivering value to the experiences industry.

FareHarbor Core Values:

• Think Client First
• We Are One ‘Ohana
• Be Curious and Learn
• Own It.
• Act With Integrity
• Embrace the Challenge

Why FareHarbor?

Founding FareHarbor required unwavering passion. Turning a start-up into the world’s leading and largest reservation software for tours, activities, and attractions required relentless dedication and vision. To date, we’ve helped over 20,000 global businesses operate successfully and are proud to have played a role in enabling business owners to live their dreams.

And since day one, we’ve known that our real success lies in our people—the Ohana.

With each new feature launched and new client onboarded, there is a team of incredible people behind the scenes who are full of dedication, passion, energy, and the will to succeed. We encourage everyone to bring their whole selves to  work—to  believe in their abilities, to freely express their creativity, and to contribute with their own uniqueness by wearing their true colors. We take care of one another and always prioritize health and wellbeing. We give our people the space and trust to learn, to try, to succeed, to collaborate, to think outside of the box, to make mistakes, and even to fail. And then we come together to try again.

From the minute you join, you have a voice. You find your space. You make an impact. We celebrate our victories, shout our successes, and are always eager to tackle new challenges. And we can’t wait to see all that’s to come.

About the Role

As a Senior Product Designer at FareHarbor, you occupy a critical strategic role within our product team, collaborating with designers, product managers and engineers across our Amsterdam, Denver, and San Francisco offices. Your understanding of our business objectives and user requirements combined with your deep experience in product design enables you to understand and articulate problems, and guide your team toward ideas, concepts and solutions that resonate with our clients and their end-users!

This role drives active partnership and injects passion into your teams and the FareHarbor platform. You have a broad scope of responsibility, influencing product roadmaps and decisions. Your focus is well-rounded across product areas, client needs and commercial objectives and you act as a partner and consultant to your product manager to deliver big results.

What you’ll do here:

• Be responsible for the product design process from discovery through to implementation in your project team.
• Collaborate closely with product managers and engineers within your team, while also partnering with Designers and UX Researchers.
• Convert sophisticated, abstract concepts and challenges into feasible solutions, demonstrating strong problem-solving skills and design craftsmanship.
• Employ human-centred design methodologies to guide team and partners focus on customer-centric solutions, including facilitating workshops and brainstorming sessions.
• Contribute to the culture of our growing design community at FareHarbor, help to craft our processes and mature our function.
• Guide and mentor more junior designers.

Requirements:

• A minimum of 7 years of related experience in designing digital products, particularly in B2B(2C) environments and on SaaS platforms.
• Proven experience collaborating with multi-disciplinary teams throughout iterative product development cycles.
• Strong product thinking, storytelling ability, and design craft.
• Effective communicator, adept at articulating visions, strategies, and design decisions.
• Strategic and intentional in design choices, integrating user, business, and technical considerations into the design process. Ability to discern when to prioritise speed and when to focus on detail and quality.
• Self-motivated and autonomous, with a track record of prioritising and driving projects to deliver high-quality outcomes.
• Proficient with Figma and its toolkit.

Candidates needs to be located in The Netherlands

Benefits 

• Global leave benefit 
  • 22 weeks paid parental leave 
  • 2 weeks paid grandparent leave 
  • Extended care and bereavement leave
  • Life insurance policy 
• Pension Plan
• Central Amsterdam Location
• Discount CZ insurance
• Working in a multicultural environment - 45 different nationalities 
• Commuting allowance for public transport & subsidized lunch
• Wellness benefits (Headspace subscription & wellness webinars) 
• Hybrid friendly
• Work-from-home assistance
• Educational Opportunities
• Social hours & events and team-building 
• 26 vacation days per year

FareHarbor is committed to creating a diverse environment, and we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status. We welcome talent that can offer us new insights and perspectives on challenges that we face, and we take measures to eliminate unconscious bias throughout the interview and hiring process. In tandem, we work to cultivate an inclusive culture in which all of our employees can be their authentic selves.

To learn more about how we use your information, see our Privacy Statement for Applicants. By submitting your application, you confirm that you understand and agree that your information will be processed in accordance with our Privacy Statement for Applicants.

Any offer of work (e.g. employment, assignment) will be subjected to the successful completion of pre-employment screening.