Offer summary
Qualifications:
Bachelor's degree in Computer Science or related field, 2+ years of Account Management experience, Excellent problem-solving and attention to detail, Strong communication skills, verbal and written, Experience with Customer Success platforms preferred.
Key responsabilities:
- Serve as the Voice of the Customer
- Upsell and expand the existing customer base
- Maintain outcome-based relationships with customers
- Understand customer needs and deliver value-added guidance
- Be a Subject Matter expert supporting customers