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SOC Manager

Remote: 
Full Remote
Contract: 
Full time
Experience: 
Mid-level (2-5 years)
Work from: 
Spain

Offer summary

Qualifications:

Demonstrable experience in SOC management., Experience with SOAR platforms., In-depth knowledge of cloud security, especially Microsoft 365., Knowledge of latest security threats., Professional proficiency of English (C1)..

Key responsabilities:

  • Oversee daily SOC team operations.
  • Ensure readiness to address security threats.
  • Lead incident response and forensics.
  • Define operational processes and compliance.
  • Promote professional development within the SOC team.
WatchGuard Technologies logo
WatchGuard Technologies Large https://www.watchguard.com/
1001 - 5000 Employees
About WatchGuard Technologies
WatchGuard® Technologies, Inc. is a global leader in unified cybersecurity. Our Unified Security Platform® approach is uniquely designed for managed service providers to deliver world-class security that increases their business scale and velocity while also improving operational efficiency. Trusted by more than 17,000 security resellers and service providers to protect more than 250,000 customers, the company’s award-winning products and services span network security and intelligence, advanced endpoint protection, multi-factor authentication, and secure Wi-Fi. Together, they offer five critical elements of a security platform: comprehensive security, shared knowledge, clarity & control, operational alignment, and automation. The company is headquartered in Seattle, Washington, with offices throughout North America, Europe, Asia Pacific, and Latin America. To learn more, visit WatchGuard.com.
See more WatchGuard Technologies offers

Job description

Role and responsibilities
WatchGuard’s MDR Service protects the IT infrastructures across WatchGuard’s global client base. At the heart of this service is MDR Service’s SOC, responsible for the detection and immediate response of any threats WatchGuard’s MDR Service customers face.

The SOC Manager for WatchGuard’s MDR Service is responsible for the readiness of SOC operations to stay ahead of the constantly evolving threat landscape. The SOC Manager drives the processes and integration of tools that enable the SOC to scale to its expanding global coverage. As a key innovator within the MDR Service team, the SOC Manager will offer strategic insight on emerging SOC tools, processes, and automation.

Responsibilities
  • Oversee daily operations of the SOC team.
  • Ensure the readiness of the MDR SOC to meet any threats, current or emerging, in the threat landscape.
  • Propose and champion SOC-driven initiatives to improve upon WatchGuard’s MDR Service.
  • Identify and manage security threats, attack vectors and data source integration, as well as the creation and monitoring of use cases.
  • Ensure the integrity of customer data sources and their integration with SOC tools.
  • Define processes and procedures to achieve operational objectives and ensure compliance.
  • Lead security incident response processes, as well as possible forensic analysis.
  • Design and inform senior management on key performance indicators of SOC operations.
  • Ensure the SOC always meets or exceeds the service level agreements for MDR Service customers.
  • Manage the MDR SOC’s relationship and integration with all teams supporting the MDR Service
  • Continuously improve MDR SOC process to ensure customer satisfaction.
  • Promote and assist in orchestration and automation of the MDR SOC’s capabilities and integration with MDR Service customers.
  • Define and promote professional development within the SOC team.
  • Supervise, provide, and propose training for SOC team members.
  • Ensure business continuity.

    • Requirements
  • Demonstrable experience in SOC management.
  • Experience working with Security, Orchestration, Automation, and Response (SOAR) platforms
  • In-depth knowledge and experience of managed detection and response involving cloud services and cloud computing, in particular Microsoft 365.
  • Knowledge of the latest security threats and the tactics, techniques, and procedures used by threat actors.
  • Experience with the deployment and management of orchestration and automation solutions.
  • Demonstrable experience with IBM QRadar SIEM is a plus.
  • Knowledge of incident response, forensics, malware analysis and related tools.
  • Professional proficiency of English (C1).

    • Relevant Certifications
  • ISC2 Certified Information Systems Security Professional (CISSP)
  • ISC2 Certified Cloud Security Professional (CCSP)
  • CompTIA Advanced Security Practitioner (CASP)
  • ISACA Certified Information Security Manage (CISM)
  • GIAC Security Leadership (GSLC)
  • GIAC Certified Incident Handler (GCIH)

    • Required profile

    Experience

    Level of experience: Mid-level (2-5 years)
    Spoken language(s):
    EnglishEnglish
    Check out the description to know which languages are mandatory.

    Hard Skills

    IBM QRadar (SIEM Software)Incident ResponseMicrosoft 365Operations SecurityAutomationMalware AnalysisForensic SciencesCloud ComputingProcess ImprovementCustomer Success Management

    Other Skills

    • Leadership
    • Analytical Thinking
    • Training And Development
    • Communication
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