Mentor

This is a remote position.

**PLEASE CAREFULLY READ ALL THE DETAILS BEFORE APPLYING***

JOB TITLE: MENTOR

RATE: Php 156.50 per hour (slightly negotiable)

Job Type: Full-time, Remote/WFH

Working Hours: TBD (usually US hrs | Night shift)
Start Date: ASAP

Basic Function 

         The Mentor is responsible for supporting students through the program to obtain their high school diploma. Prepares students for academic and non-academic success by keeping them informed about pertinent information, tools, and resources. Acts as a retention specialist, builds rapport, helps remove barriers, and motivates students to meet their academic progress. A mentor plays a crucial role in helping students overcome obstacles and rediscover the value of education, contributing to their long-term success. Although this is a remote position, it requires in-person meetings and participation in staff and student events. 

The Key Performance Indicator (KPI) that measures the Mentors' efficacy and successfulness is the credits earned rate (CER). Success in this position is defined by maintaining an average of 0.5 monthly credit earned rate for a student roster. 

Responsibilities

1. Student Progress: Track and assess student progress in completing the appropriate number of courses per month. Modify strategies and methods as needed to ensure success. 
   

2. Student Support: Provide students with the support needed to ensure they can work on their courses and achieve monthly progress towards graduation. Refer students to other departments and staff for ancillary services that are nonacademic. 
   

3. Student Rapport: Develop trusting relationships with students and their parents to create a bond between the student and the mentor that advances the student’s progress towards graduation. Document parent and student communication. 
   

4. Student Outreach: Establish and maintain student contact centered around student success. Provide guidance to students as they work through their courses and towards graduation. Refer students over to HUBs and other services as needed. 
   

5. Student Goals: Create individualized student learning plans that clearly set forth the student’s path towards graduation. Update goals as needed and use goals as motivation for students to achieve the desired outcomes. 
   

6. Perform other related duties as assigned.
   

SKILLS

• Strong Communication 
  

• Technologically Savvy 
  

• Organized
  

• Detail Oriented 
  

• Time Management 
  

• Prioritization 
  

• Analytical 
  

• Integrity 
  

• Professionalism 
  

• Project Management 
  

• Process Oriented 
  

• Collaboration
  

Education/Training 

• Bachelor’s degree; or any equivalent combination of education, training, and experience adequate to perform the job responsibilities. 
  

Experience 

• At least 2 years of experience in a customer-facing or sales position.
  

Disclaimer

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to perform this job. Occasional evening and weekend work may be required as job duties demand. Please see your immediate supervisor with any questions you may have.