Physician - Clinical Moderator and Clinical Escalation

Position overview

We’re seeking a subject matter authority in the care of women in midlife to join our rapidly growing telehealth practice to act as a moderator for clinical questions and escalations. Reporting to the Medical Director, this position will be responsible for the continuous improvement in patient care through supporting our clinicians. 

This position requires a 30-minute maximum response time during the organization’s working hours of Monday - Friday (and rotating Saturdays) between the hours of 5:00am Pacific Time to 5:00pm Pacific Time. 

Who you are

You are a subject matter authority in the following areas: 

• Women’s health 
• Perimenopause and menopause 
• Hormone replacement therapy (HRT)
• Medical weight management 
• Cancer survivorship 

You pride yourself on responding to colleagues' requests for guidance quickly, without sacrificing professionalism and accuracy. 

You have a strong passion for the care of women in midlife and believe that women have a right to access specialized expert care. 

You thrive in a rapidly changing and fast-paced fully remote environment. 

Responsibilities

Moderate Clinical Slack Channels

• • Respond to questions within 30 minutes
  • Identify trends and insights to share with appropriate team

EHR Patient Case Support

• • Timely review of patient cases, critical lab escalation, and any time sensitive inbox management
  • Availability to answer concerns via phone calls to patients and perform time sensitive patient visits as needed

Participation in Doc of the Day

Care Delivery Support 

• • Collaborate with clinical leadership to ensure high-quality patient care via clinical guidelines and protocols

Accountable to Medical Director 

• • Inform and consult the Medical Director of clinical concerns, educational opportunities and safety events

Patient Advocacy 

• • Includes ensuring the team has the necessary support to deliver optimal patient care

Maintain currency of knowledge

• • Includes expertise in all Midi/IWC clinical protocols, formulary, clinical operations

Quality & Safety

• • Identify any themes related to quality and safety improvement opportunities

Requirements

• Board Certified MD or DO with Women’s Health Specialty or at least 5 years perimenopause/menopause experience
• Active and unrestricted license in multiple states with ability to obtain licenses in all 50 states
• At least two (2) years of telehealth experience
• At least five (5) years of direct patient care in the last five years
• Excellent written and verbal communication with an emphasis on clarity and compassion
• Highly proficient and efficient with technology
• Proven talent for achieving consistency across clinical team

What we offer

When you join Midi Health, you're joining a thriving healthcare organization that remains on the forefront of care for women in midlife. 

We offer:

• 100% remote opportunity 
• Opportunity to stay on the cutting edge of specialized, expert care for women in midlife
• Ability to contribute your unique expertise to advocate for patients 
• Health, dental and vision (for full time physicians)
• Paid Time Off (for full time physicians)
• CME reimbursement (for full time physicians)