Senior Property Management assistant

This is a remote position.

Job Description

As the Senior Property Management Assistant, you’ll be the linchpin in a dynamic short-term rental operation. This role demands a tech-savvy professional who can seamlessly navigate pricing software, CRM systems, and Airbnb’s platform. You’ll oversee junior staff, optimize revenue through strategic pricing, and make critical decisions that directly impact the company’s success. If you thrive in a fast-paced environment where your expertise and decision-making skills can shine, this position offers unparalleled opportunity for growth and impact in the booming short-term rental industry.

Responsibilities

• Spearhead pricing strategies using Pricelabs to maximize property revenue
  
• Master Guesty CRM to streamline daily operations and enhance guest experiences
  
• Lead and mentor a team of junior virtual assistants, fostering their growth and efficiency
  
• Tackle complex Airbnb support issues, ensuring swift resolution and guest satisfaction
  
• Make executive decisions on guest relocations and property management to optimize performance
  
• Create and manage new listings to expand the company’s market presence
  
• Implement operational improvements to drive company growth and profitability
  
• Analyze property portfolio performance and provide strategic insights to leadership
  

Requirements

• Leadership experience as you will manage 2 other admin assistants
  
• Proven track record in short-term rental management, particularly with Airbnb properties
  
• Expert-level proficiency in Pricelabs for dynamic pricing and Guesty CRM for property management
  
• Sharp analytical skills with the ability to make data-driven decisions
  
• Exceptional problem-solving abilities and a proactive approach to challenges
  
• Strong leadership qualities with experience in team supervision and mentoring
  
• Excellent communication skills in English, both written and verbal
  
• Ability to work independently and take ownership of the role
  
• Adaptability to thrive in a fast-paced, ever-changing environment
  
• Passion for the hospitality industry and commitment to delivering outstanding guest experiences