Sr. Scrum Master

This is a remote position with occasional travel of 10-15% due to global responsibilities. Must speak fluent English and local country languages

PURPOSE AND SCOPE:

We are looking for an experienced scrum master to oversee and guide scrum teams. The scrum master's responsibilities include ensuring that IT delivery teams follow scrum framework values and agile practices, mentoring and motivating the teams to improve processes, facilitating meetings and decision-making processes, and eliminating team impediments.

To be successful as a scrum master, you should have a firm grasp of agile practices and the ability to effectively manage and coach delivery teams. An outstanding scrum master should have excellent interpersonal, project management, and problem-solving skills.

• Using agile values, principles, and practices to plan, manage, and deliver solutions.
• Coach and Mentor: Guide and coach the Scrum team on adopting and implementing Scrum principles, values, and practices. Help/Train team members understand and follow agile methodologies, including continuous improvement, self-organization, and cross-functionality.
• Facilitate Scrum Events: Lead and facilitate Scrum ceremonies, including daily stand-up meetings, sprint planning, sprint reviews, and retrospectives. Ensure that these events are properly organized, timeboxed, and productive. Act as a guardrail of the Scrum process.
• Remove Obstacles: Identify and address any impediments or obstacles that may prevent the team from achieving its sprint goals. Collaborate with stakeholders to resolve issues and ensure a smooth workflow for the team.
• Serve as a Mediator: Act as a mediator between the Scrum team and external parties, such as business product owners, functional managers, or other teams. Facilitate communication and collaboration to ensure a clear understanding of requirements, priorities, and expectations.
• Facilitate Decision-Making: Enable the team to make decisions effectively by fostering an environment of open communication and transparency. Help the team reach consensus through discussions and encourage them to take ownership of their work.
• Monitor and Track Progress: Track the progress of the team's work during sprints and provide regular updates to stakeholders. Use appropriate metrics and tools to measure and communicate the team's velocity, progress, and any potential risks.
• Continuous Improvement: Promote a culture of continuous improvement within the Scrum team. Encourage the team to reflect on their processes and identify areas for improvement. Facilitate retrospective meetings to capture feedback and implement actionable changes.
• Scrum Framework Expertise: Stay up to date with the latest Scrum practices, methodologies, and tools including Scaled Agile Framework. Share knowledge and provide guidance to the team on adopting new practices or optimizing existing ones.
• Proactively managing financials and external reporting of team progress and deliverables, responsible for tracking project financials and partnering with finance and procurement on vendor set-up and ongoing support

EXPERIENCE AND SKILLS:

• Minimum of 7-10 years of experience managing complex programs and projects within the healthcare industry or an equivalent combination of education and experience
• Able to lead/manage others and oversee the timely and successful completion of large scale and/or multiple projects.
• Consistently self-directed and a self-starter, leader, and facilitator of group dynamics
• Demonstrated experience in identifying and aligning appropriate functional and technical skills and resources necessary to meet strategic goals and business objectives, within prescribed timelines and budget parameters.
• Strategic and creative problem solving and conflict management skills with the ability to identify and make critical decisions and recommendations on urgent, challenging issues and problems in a timely manner.
• Strong, polished interpersonal skills with the ability to develop and cultivate positive partnerships, communicate with all levels of peers and management in a respectful and tactful manner to enhance efficiency, satisfaction of staff and corporate support, and lead internal work streams.
• Experience in curriculum development and delivering of program management training.
• Experience in the use of PPPM software tools.
• Demonstrated ability in the development of change management strategies and interventions.
• Experience in the use of design thinking methods and tools.
• Experience in managing complex programs with truncated timeline.
• Able to develop relationships at all levels throughout the organization and skilled at consensus building, conflict resolution and negotiation.
• Ability to interact with senior management on matters requiring coordination across organizational lines.
• Ability to manage cross functional program and project teams, in a multi-cultured, global environment across multiple time zones
• Demonstrated ability to foster positive relationships and leverage existing stakeholder relationships within organizations.
• Strong oral and written communication and presentation skills.
• Strong analytical skills and ability to construct business case analysis. Ability to translate business requirements into work breakdown structures and realization plans.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent planning, organization, analysis, and problem-solving skills.
• Superb training and facilitation skills and ability to influence and motivate teams.
• Ability to present to internal executive leadership and external groups outside the organization.
• Excellent computer skills, proficient with Microsoft Office applications.

PHYSICAL DEMANDS AND WORKING CONDITIONS:

• The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Some travel between locations primarily during the business day, although some out-of-the-area and overnight travel may be expected.

SUPERVISION:

• May supervise the activities of other team members within program and project career ladders.

EDUCATION AND REQUIRED CREDENTIALS:

• Bachelor’s Degree required  in computer science, information technology, business or related field.
• Master’s Degree is preferred
• PMP certification is required..
• Change Management certification
• Certified Scrum Master or SAFe Certified Scrum Master

​​ EO/AA Employer: Minorities/Females/Veterans/Disability/Sexual Orientation/Gender Identity