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PIM Platform Analyst

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

India, Spain

Offer summary

Qualifications:

BS/MS in Business, Engineering, or equivalent, 3 years SAP experience, 2 in Analytics/Product Management, 3 years project/program management experience, Demonstrated ability to synthesize business requirements, Strong customer orientation and digital mindset.

Key responsabilities:

Support Product and Platform Managers to develop requirements
Lead cross functional projects with different departments
Translate customer requirements into structured IT requirements
Conduct market research and leverage existing digital capabilities
Collaborate with internal teams and external IT resources for project delivery

Agilent Technologies Biotech: Biology + Technology XLarge https://www.agilent.com/

10001 Employees

See more Agilent Technologies offers

Job description

Job Description

The primary focus of this role is to serve as support to Product and Platform Managers in the development of the necessary requirements and clarity to drive new digital Customer solutions into the market.

Supports ideation, development, and training elements of digital service solutions in collaboration with business stakeholders in alignment with business objectives.
Leads cross functional projects in partnership with Digital Product and Platform Owners, DS/ IT, Finance, and customer operations centers to refine broad concepts and customer requirements into structured IT requirements that enable execution.
Translates VOC into actionable insights and partners with digital portfolio manager to develop long term digital service product roadmap in collaboration and alignment with Product Marketing and other key stakeholders.
Conducts market research, experimentation, and customer co-design, and competitive analysis to gain in-depth market intelligence when needed.
Leverages inventory of existing digital capabilities to inform approaches for product solutions.
Translates Customer feature requirements and captures them into Agilent’s IT technical document for IT to scope out projects.
Partners with teams of external IT resources as they plan, tracks and executes the project from start to completion.
Is accountable for tracking and delivering projects on-time and on budget.

Collaborates with Digital Product Adoption teams to provide technical aspects of training on new solutions and define key metrics and dashboards to track KPIs.
Owns test strategy and coordination of cross-functional teams for digital solution testing and business sign off.
Recommends enhancements for existing functionalities to improve ease of use for customers.
Familiar with the department's and the company's strategy and competitive position and develops a holistic product approach to drive maximum value.

Qualifications

BS/MS degree in Business, Engineering, Sciences or equivalent
3 years of experience with SAP (ECC and CRM) with IT processes
2 years in a Business, Analytics, or Digital Product Management role.

3 years of project and/ or program management

Demonstrated ability to consultatively synthesize varied business requirements and develop simple global solutions for Customers
Demonstrated digital mindset and attention to detail and ability to manage multiple projects
Strong customer orientation
Excellent verbal & written communication skills

Agilent Technologies Inc. is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other protected categories under all applicable laws.