Data Analyst

Yalo

Hi! This is Yalo! We are on a mission to bring conversational commerce to the world...

Remember how it used to be to interact with businesses that knew and understood you, that could recommend exactly what you needed, and that with a simple message could get you what you wanted??? Yep... neither do we. That is why at Yalo we are marrying the scale of digital commerce with the personalization and simplicity of conversations to help companies delight their users.

We know that traditional SAAS companies focus on first world problems... we don't! Having started in Latin America, our roots are in Emerging Markets and therefore we care about bringing amazing experiences to a population that traditionally has been underserved, such as the small shop owner in Brazil that is ordering online for the first time.
Come Join us in our mission of improving billions of lives through the power of conversational commerce!

Job Summary 🧾

We are seeking a skilled Data Analyst with a deep understanding of data reporting, visualization, structures, formats, data models management. We are looking for a person who also will be responsible for customer insights decision-making, improve efficiency, enhance customer experiences, and manage risks by interpreting complex data sets, who can also succeed in data analysis demands a blend of technical skills (data cleaning and statistical analysis) and soft skills (critical thinking and communication).

Your mission?

You will be in a great mission for overseeing our data systems and reporting frameworks, guaranteeing the integrity and precision of data. You will transform raw data into structured information, which will then be analyzed to glean insights that drive strategic decision making in business. This position will be covering requirement gathering, activity execution, and design planning. You will be a key team player that enjoys data collection and examination looking for the best customer experience and delight ensuring we commit to our SLA’s and we have fun in the way! 

What are the responsibilities for this role? 🧠

• Data Quality and Integrity: Ensure that data is accurate, consistent, and reliable throughout its lifecycle, which is critical for making valid and trustworthy decisions; scrutinize computer-generated reports and outputs to identify and rectify coding errors
• Collecting Data from Various Sources: gather data from various sources, including databases, APIs, and third-party sources and ensure the upkeep of databases and data systems.
• Developing and Supporting Reporting Processes: create and maintain processes to generate accurate and timely reports that help stakeholders understand and act on key data insights; identify if needed opportunities for process enhancements; engage with other teams and Yaleres to specify data requirements for analysis projects tailored to their unique business processes
• Interpret Data: detect, examine, and decode trends or patterns within intricate datasets; employ statistical techniques to scrutinize data and produce actionable business insights, helping extract meaningful insights and trends, which can then inform business decisions and strategies
• Develop data dashboards: charts, and visual aids to support decision-making across departments
• Maintaining Databases: You will be on this to collaborate with the responsibility of the Data & Analytics team in managing and updating databases to ensure they are secure, accessible, and functioning properly. 
• Collaboration: coordinate with management to align business and informational priorities

Job Requirements?💻

• A bachelor's degree in Computer Science, Information Management, Statistics, or a comparable discipline is required.
• Prior experience in data analysis and data reporting and ideally with Looker.
• Mastery in data analysis languages: SQL (must), Python (nice to have).
• Possess a solid foundation in statistics and analytics.
• Experience working with BigQuery and GCP.
• Exhibit exceptional analytical abilities to compile, structure, examine, and present substantial data sets with precision and thoroughness. 
• Capable of critically evaluating data to derive meaningful, actionable insights.
• Demonstrate superior communication and presentation capabilities, adept at simplifying complex data insights for audiences without a technical background.
• Strong project management and organizational skills. 
• Excellent problem-solving, communication, and organizational skills. 
• Proven ability to work independently and with a team.

Soft Skills that matter to us🫀

• Work closely with cross-functional teams, product managers, and stakeholders to ensure the delivery of high-quality software.
• Good attitude identifying the right resources, and supporting the team’s plan.
•  Excellent communication and collaboration skills.

Metrics to measure 📈

• Problem solving
• Tickets attendance per sprint (we are agile!)
• Customer delight and CSAT is being leveraged by your contribution

What do we offer? 🥰

Unlimited PTO policy
Competitive rewards on the market range
Remote working is available (-+3 hours CT)
Flexible time (driven by results)
Start-up environment

International teamwork
You and nothing else limit your career here

We care,
We keep it simple,
We make it happen,
We strive for excellence.