Operations Coordinator

As our data guru here at Mantra, you willl be responsible for supporting the analytics and insights needs throughout the organization. You will partner with teams across the organization to collect, visualize and interpret data that enables better decision-making to support our internal operations and level-up our business intelligence capabilities.  The ideal candidate loves creating dashboards and other tools to empower various business stakeholders.  Additionally, you’ll build reporting and analytics to support the evolving product needs by our partners. 

If you are a self-starter, comfortable with ambiguity and challenging problems, and motivated to make an impact, then you will be a good fit for this role. We would love to meet candidates from all backgrounds who can embrace our mission to make mental healthcare accessible and available to young adult students in the U.S.!

What you will do:

• Support the operational needs of various internal business stakeholders by delivering high-quality output from our data reporting tools (i.e. Looker)
• Be a trusted partner to our clinic, operations and go-to-market teams, by working with them to define analytics requirements, identify their key questions, and ultimately enable data to inform their decision-making 
• Create partner-facing reporting dashboards and analytics insights to better enable our partner’s use, performance and understanding of the product offering
• Collaborate with company leadership to create and maintain a company-wide reporting package with KPIs by function to provide insights to overall business health
• Increase data availability and self-service through building business intelligence solutions
• Communicate not just status updates, but rather insights and recommendations driven by what’s in the data
• Perform exploratory analyses that inform opportunities or validate strategic directions

About You:

• You have 3+ years of experience working in a full-time analytics role
• Ideally having been part of building and scaling an analytics function at a startup
• You are proficient in SQL, developing and documenting data models, and experience managing a modern BI tool such as Looker
• Familiar with Modern Data Stack concepts and tools, including:
• ETL Tools - e.g. Fivetran, Stitch
• Data Warehouses - e.g. Snowflake, BigQuery, RedShift
• You have previously worked on a small team (or solo) 
• Experience working in a Healthcare/Telehealth environment is a bonus!
• Quantitative Degree or relevant experience
• Math, CS, Data, Statistics
• Industrial Engineering, Supply Chain (if technical-leaning)

About Us

Mantra Health is a digital mental health clinic on a mission to improve access mental healthcare for young adults through clinical services, software, and design. Since our founding in 2018, we've built a comprehensive treatment service for young adults with mental health conditions. We've raised over $27 million to work with students at universities and colleges across the country such as MIT, Columbia, and Penn State. Our students see clinical differences in their mental health during treatment with us, with nearly two-thirds of students stating that Mantra's program helped them stay in school.

Our Benefits

At Mantra, our distributed team is our secret sauce that allows us to support our mission everyday. We're collaborative, empathetic, and curious. We take time to celebrate our wins and learn from our mistakes. Each full-time employee at Mantra enjoys:

• Equity
• Performance bonus
• Medical, vision, and dental coverage for employees, spouses, and dependents
• 401k
• Flexible work location (work from the Bahamas for a few weeks? Cool by us)
• Unlimited PTO
• Inclusive parental leave, equal for all parents
• $1,000 new-parent mental wellness benefit
• Commuter card, if you commute
• Access to One Medical
• Healthcare & Dependent Care FSA
• Free access to remote & in-person wellness classes via our co-working space

The salary range for this position is $120k - $140k based on experience. NY and East Coast based applicants preferred. 

Mantra health is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.