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Technical Enablement Manager (m/w/d) at Shopware

Remote: 
Full Remote
Work from: 
Germany

Offer summary

Qualifications:

Experience in technical support, Strong communication skills in German.

Key responsabilities:

  • Supporting internal teams and customers technically
  • Handling customer care and content creation
Shopware logo
Shopware SME https://www.shopware.com/
201 - 500 Employees
About Shopware
Shopware, founded in Schöppingen in 2000, offers a holistic omnichannel digital commerce platform for sophisticated mid-market and lower enterprise merchants, with high flexibility and various options for B2C, D2C, B2B, as well as service-based use cases. Shopware is well-positioned and one of the market leaders in its segment, especially in the DACH region, with a fast-growing business in North America. The solution is headless, API-first, and uses an Open-Source architecture, allowing merchants to individually customize and scale the product offering, creating a strong customer experience. Furthermore, Shopware relies on a global network of 1,600 sales, technology and solution partners, securing a stable ecosystem. Shopware merchants currently process a combined GMV of more than 20 billion USD across the global Shopware platform.
See more Shopware offers

Job description

Shopware ist eine führende Open-Source-Lösung für den digitalen Handel. Mit unserer flexiblen und skalierbaren E-Commerce-Plattform geben wir Händlern die Möglichkeit, weltweit erfolgreich zu sein und ihren Kunden ein erstklassiges Einkaufserlebnis zu bieten. Unser Erfolg basiert auf Innovation, Zusammenarbeit und einer starken Community. Wir suchen Menschen, die unsere Leidenschaft teilen und uns dabei helfen wollen, die Zukunft des digitalen Handels zu gestalten.

Deine Rolle als Technical Enablement Manager (m/w/d):
In dieser Rolle bist du ein wichtiger Teil des Consulting-Teams und konzentrierst dich darauf, sowohl unsere internen Teams als auch unsere Kunden technisch zu unterstützen und zu befähigen. Dabei bist du gleichermaßen für die Kundenbetreuung und die Erstellung von Inhalten verantwortlich.

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