Princ Engr-Emerging Commercial Platforms

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you'll be doing…

The Network Systems team is hiring a Solution Architect to join a high-performance, high-profile and high-visibility team developing systems solutions to enable and scale the multi-billion dollar network build projects for wireless and wireline projects.

You would be working closely with the other members of Centralized Architecture teams & System Architects to align on the overall solution, general domain boundaries, and high level architectural principles, as well as with the development teams in various domains to define the workable solutions using SNOW for greenfield and brownfield in a timely manner

What we're looking for…

You will also play a key role in recruiting new talent if required and creating a knowledge base to retrain some of our key employees in SNOW as part of talent transformation.

• Lead solution design of ServiceNow implementations, demonstrating understanding of the Network Systems Organization, enterprise architecture and desired outcomes.
• Work closely with business partners and stakeholders to define, design, and implement ServiceNow solutions and ensure they address business requirements and align with future state.
• Create system design and detailed technical documentation.
• Provide technical expertise and leadership in ServiceNow platform architecture, guiding both internal teams and business partners.
• Configure and enhance ServiceNow platform using scripts and platform capabilities
• Conduct deep-dive technical troubleshooting and issue resolution.
• Lead and participate in system and integration testing, ensuring best practices are followed.
• Educate and coach colleagues and users on ServiceNow functionalities and best practices.
• Ensure that all implementation work is carried out in accordance with the company policies and industry best practices.
• Effective upwards management to program lead and executives.
• Contribute to business development activities including written proposals, presales activities, functional demonstrations and presentations.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Six or more years of relevant work experience.

• Experience in technical leadership - leading larger teams,
• Demonstrated ability to map solutions to address client business issues and problems
• Significant experience in ServiceNow development and implementation.
• Should have thorough working knowledge in SNOW modules like TSOM, TSM, ITSM, Workflow, CMDB etc
• Experience in IT solution architecture and understanding of enterprise architecture.
• Strong proficiency with JavaScript, AngularJS, and other ServiceNow supported technologies.
• Strong understanding of ITIL processes.
• Exceptional problem-solving capability and ability to think strategically.
• Excellent interpersonal and communication skills.

Even better if you have one or more of the following:

• Any Master Degree.
• ServiceNow certifications in System Administrator, Application Developer, Implementation Specialist, or CTA (Certified Technical Architect) are highly desirable.
• Experience in strategy, business development, finance and budgeting desirable
• Stay current with ServiceNow platform advancements and emerging trends to drive innovation.
• Ensure the security, scalability, and maintainability of ServiceNow solutions

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

Scheduled Weekly Hours

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.