Offer summary
Qualifications:
At least 7+ years of experience in a Lead IT Engineer/Service Desk Team Lead role, Expertise in supporting SaaS applications, remote support, iPaaS platforms, and IT security.Key responsabilities:
- Operate and manage IT processes, develop automation workflows, document system changes
- Assist in selecting and implementing key IT systems, collaborate with departments for tech solutions, onboard users and provide hardware/software support