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Assistant Store Manager

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

Pennsylvania (USA), United States

Offer summary

Qualifications:

Outgoing, Detail-oriented, Sales experience required, Excellent interpersonal and communication skills.

Key responsabilities:

Sales, customer service, store operations
Inventory management, staff training, conflict resolution

CHAAR Retailtech: Retail + Technology SME

11 - 50 Employees

See more CHAAR offers

Job description

The primary role of the assistant manager at Chaar is to maintain high levels of sales and customer engagement, both individually, and part of the store team. Additionally, the assistant manager may be involved in all other aspects of running the store and helping customers and staff as needed.

Our ideal Assistant Manager is outgoing, ambitious in nature, detail oriented, and determined to create the best shopping experience for our customers. They are organized and adept at time management skills. Prior retail experience in sales and customer service is required.

This is not a remote work position. Must be available to work weekends & evenings as needed.

Work Location: 291 Town Center Blvd, Easton, PA 18040
Training Location (first 2-4 months): 1635 Airport Rd, Allentown, PA 18109

CORE RESPONSIBILITIES

Sales, customer service, & customer engagement
Maintain store displays, appearance, & cleanliness
Receive, stock, and manage rotation of inventory
Assist store manager in managing, training and coaching staff
Exemplify the work ethic, values, and skills
Resolve conflict, customer complaints, and other unexpected / unplanned incidents
Assist in all areas related to the successful operation of the store

QUALIFICATIONS

Outgoing, “Customer First” mentality
Must have open availability including evenings and weekends
GED/High School Diploma required
Minimum of 2 years’ retail work experience. Experience with footwear and/or pet supply sales is preferred.
Excellent interpersonal skills
Intermediate math skills
Ability to work independently and stay on task
Able to prioritize competing tasks
Clear and effective written and verbal communication and strong interpersonal skills

SALARY & BENEFITS:

Medical and dental benefits (FT)
401k Retirement savings plan plus matching company contribution (FT)
Paid time off and paid holidays (FT)
Generous employee discounts (FT & PT)
Life-friendly operating hours (FT & PT)

ADVANCEMENT:
Advancement opportunities to roles such as store manager or administrative roles may be offered to ASM's (assistant store managers). Advancement is based on a combination of measurable performance metrics related to sales performance, subjective feedback from other employees and customers, and other intangible considerations.

About Us:

Founded in 2001, Chaar is a family owned retail business with four locations in the Greater Lehigh Valley of Pennsylvania looking to expand to a broader area of service.

What other people had to say about working at Chaar

(reviews from Indeed.com)

“Very friendly, family work environment

Chaar is a great place to work. All workers including management work well together, and they truly do feel like your family, and help you grow. A typical day at work includes helping customers find the right items that suit them, answering the phone, and keeping the store clean. I learned what it is like to work with people you love and how to get along to work together with people to accomplish a shared goal. The hardest part of the job would be the knowledge of the products, but co-workers around you are always willing to help.”

“It was a fun place to work

I genuinely enjoyed my employment at Chaar, my reason for leaving was on a personal level and it did not reflect the company itself. I love the dogs and it was a wonderful communication flow between the managers and staff. I would definitely recommend this company for employment to anyone.”