Head of Data

WHO IS RATEHUB?

We’re a company on a mission - We are a unique Canadian Fintech that is the one stop shop for all financial needs of the consumer - Save, Spend, Borrow, Invest, and Protect. Every single team member, from product & engineering to sales & marketing, finance, operations, and everything in between is obsessed with one thing;  helping Canadians make better financial choices. And we’re pretty great at it, too. Via our digital application technology and our award-winning in-house brokerages, we help over 2M Canadians per month make a positive impact on their finances. We have many unique businesses - a mortgage brokerage, a life insurance brokerage, a home and auto insurance brokerage, a mortgage originations and servicing business, a Financial Services Marketplace and a content business across Ratehub and MoneySense. 365 days a year we deliver our users the best online mortgage experience, personalized Credit Card and Loans options, and cheaper auto & home insurance policies than they typically get from their existing financial adviser. 

Changing how people make financial choices isn’t easy, though. We know that achieving our mission is full of challenges; challenges that can be complex and often unexpected, but that are always interesting, rewarding, and fun to solve as a team. This is where you come in. We are on the hunt for the right kind of people to join us and help lead us forward to continued growth.

We’re looking for a Head of Data to join our growing team (based in downtown Toronto but also open to remote candidates)! The Head of Data will report to the CEO of Ratehub, be part of the C suite, formulate the vision of Data across the company and execute. The ideal candidate is a proven leader with Engineering and Data Science expertise that can work seamlessly with business partners, Business Unit Leaders, Engineers, Data Scientists, Modelers and the CEO to build Data as a strong asset across Ratehub. 

YOUR RESPONSIBILITIES

Leadership:  

• Own  the  vision  and  roadmap  for  Data at Ratehub.ca
• Be  the  partner to the CEO in setting up the organization to own our data, own our members
• Be the expert  on  our  data,  modeling, definitions,  and  processes  and  tools  
• Foster  a  culture  of  owning the membership data, data  fluency  and  data-driven  decision-making  across the  organization  
• Run Data as a business within the broader Ratehub Membership business
• Mentor a grow the Data team to build best in class talent across Data Science, Data Engineering, Modeling, Analytics and retain them

Data analysis and reporting:  

• Own the vision and drive best practices across: 
  • Data ingestion - First party and 3rd party
  • Data harvesting
  • Data Engineering
  • Data Analysis
  • Modeling
• Model the data to drive price optimization, Revenue optimization, Member insights, approval odds, pre-approvals etc. 
  • Business Insights
  • Member insights
  • Marketing
  • Pricing
  • Revenue
  • Credit
  • Products
• Integrate with strategic partners such as credit bureaus, banks, financial institutions etc.
• Own  Data science, modeling, reporting  and  monitoring  of  our  key  metrics  
• Uncover  actionable  insights  for  our  product,  business  and  marketing teams  and  communicating  those  insights  effectively  to  key  stakeholders  
• Design experiments and iterate to drive outcomes across product, pricing and marketing

Data warehousing and governance:  

• Design,  implement,  and  manage  all  of  the  tools  and  processes necessary  to  enable  data-informed  decisions  across  the  organization  
• Ensure  that  the  correct  systems  and  processes  are  in  place  to  maintain data  integrity  and  standardized  metrics  across  the  business  
• Define  the  business  needs  for  a  centralized  data  warehouse  and reporting  system  which  integrates  key  internal  and  external  datasets and  enables  self-service  analysis  
• Coordinate  development  efforts  in  building  a  highly  reliable  and  accurate  data  warehouse  and  reporting  tools  

YOUR QUALIFICATIONS

• Proven Data Leader in Financial Services
• Experience building and scaling Data teams
• Strong commercial mindset
• Strong Thinker/Doer
• Ability to thrive in ambiguity
• Post-secondary  degree:  Our  ideal  candidate  has  a  Master’s  degree  in Statistics, Mathematics, Business,  Economics  or  Engineering
• 8+  years  of  experience  in  Data and analytics roles. Ideal candidate has 10+ years of experience
• Proficiency with web analytics tools such as Google Analytics, Google Tag Manager, Google Ad Words and Heap (or  similar)
• Experience  with  reporting  visualization  tools  (Looker, Tableau  or  similar) 
• Experience defining, designing and evolving a large data warehouse, including architecture, table schemas and technology selections
• Comfort with Python, SQL, and ideally some familiarity with R
• Experience with cloud hosting platforms (AWS, GCP, Azure), schedule runners (Airflow) and data transformation tools (dbt) is considered an asset
• Experience in hiring, training, mentoring and retaining talented team members

CULTURE FIT:

• No Ego: No task is too big or small.  You are never afraid to ask questions when you are trying to learn and understand things. You have no problem rolling up your sleeves and helping to execute when the team needs help. This humility extends to all aspects of your work and interaction with teammates.
• Player Coach: You mentor and teach as you execute.  You model the behaviour you expect from your team. You don’t just tell others what to do, you know and show how to do it at a high standard. 
• Growth mindset: You have a desire to always continue to grow and learn. This means a willingness to get outside your comfort zone and try new things because you view these as opportunities to gain skills and knowledge.
• Helping Hand: You always offer to help without having to be asked. You go the extra mile to help out regardless of your team and function.
• Get S##T Done: Your bias is towards action. This means pitching in and rallying to get things across the finish line. Rather than putting off work ask yourself what you can do today to move the needle on a project or goal.
• Digs Deep: You aren't afraid to ask questions because you want to understand every issue so that you can properly solve the root cause of the problem instead of just completing the task you are given.

JOB PERKS:

• Competitive salary: We know life is expensive
• Benefits: Health is wealth! A benefits package with no employee contribution required
• Perks: RRSP matching program, individual training allowance, access to financial literacy training and resources 
• Casual dress code: If it’s good enough for you, it’s good enough for us
• Fun team socials

Ratehub welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.