Staff UX Interaction Designer

Job Description Summary

Job Description

Roles and Responsibilities

In this role, you will:

• Use participatory design activities (e.g. paper prototype co-creation, card sorting) to understand vision, business model and assumptions and tacit knowledge about user needs and behaviors.
• Ask questions appropriate to translating an abstract problem into a roadmap for identifying solutions.
• Capture specific information from the audience and validates it back to them for acceptance.
• Conduct user research to understand user needs, mental models and working contexts.
• Synthesize output of stakeholder research & create visualizations that effectively summarize key insights related to user and customer needs and behaviors.
• Create annotated prototypes or wireframes of user interface designs that visually and textually communicate the behavior of a software application.
• Lead and influence business-wide discussions relative to current user experience projects and the future direction of design and user experience.
• Develop knowledge of industrial business domains, products, key processes, suppliers, customers and market/competitors.
• Guide effective documentation and communication of design - via wireframes, mockups, prototypes and user stories.
• Lead research and evaluation of emerging design, technology, industry, and market trend.

Education Qualification

• Bachelor's Degree in Design or a related field, with a minimum of 6 years of relevant experience.

Desired Characteristics

Technical Expertise:

• Demonstrated expertise leading user research, wireframing, and prototyping Software as a Service (SaaS) solutions for the Aviation industry.
• Strong understanding of Agile / Lean UX methodologies.
• Skilled in hand drawing and visual communication, along with standard design, wireframing, and interactive prototyping tools (Figma).
• Ability to use generative techniques (sketching, brainstorming, etc.) to establish a variety of possible design decisions and decision scenarios.

Business Acumen:

• Ability to map current industry trends to internal vision and bring related suggestions to the team.
• Understands principles of design thinking, what it is and why it is important.
• Ability to actively cultivate an understanding of how individual people and things fit within larger structures (like systems or organizations), as well as the relationships between parts of a system and the system as a whole.

Leadership:

• Understands the value of a rigorous, collaborative and transparent decision-making process.
• Demonstrates sensitivity to key cultural issues.
• Ability to express UX and design concepts to collaborators on cross functional teams, by explaining the rationale and benefit of design ideas.
• Demonstrates the ability to extract and communicate how customer groups are thinking and feeling.
• Ability to make decisions and take actions appropriately when all available information may not be possible to obtain.

Additional Information