We are seeking candidates who have a broad spectrum of expertise relevant to the current systems
including the configuration, deployment, installation, management, and maintenance, on all servers
(Linux/Unix, Windows, and Macintosh operating systems), Desktops (Unix, Windows, and Macintosh
operating systems), tablets, printers, copiers, scanners, and Android/Apple phones. Candidates will
also perform system administration on system boundary components, including server/ workstations/
computers, storage area network (SAN), and peripheral hardware per customer Configuration Item
(CI) Database by System, and SLA.
Additionally, our team practices and ensures a positive Customer Experience to all its end-users and
support provided. The right candidate will exemplify a positive attitude, friendly communications,
demonstrate patience, proper business attire, ensure timely response and resolutions, ensure
comprehensive documentation to tickets and all work products, meets scheduling commitments and
facilitates cross-functional activities as needed to reach a prompt resolution.
Duties and Responsibilities
backups.
data.
recovery from backup/secondary copy where defined by archive requirements.
solution.
operational networks.
websites hosted within the system.
outages and recovering from unplanned system outages; setting up new test environments;
and operator monitoring.
decommissioning or installation of systems, load balancing, acceptance testing and
integration of new technologies.
Commercial-Off-The-Shelf (COTS) packages (new and subsequent upgrades); open source
software packages; customer custom developed packages (new and subsequent upgrades);
standard application suites; and customer-specific applications and tools.
adhering to customer limitations regarding downtime and SLAs; coordinate down time
requests of operational systems with the relevant Engineer, Operations, and the Systems
Lead.
specialized software tools for monitoring of the performance and uptime of systems and
documentation of assets and services.
conditions in customer IT data centers and workrooms and report to System Owner(s) of
findings.
of functioning teleconference software and equipment, performing room configurations, and
providing technical assistance as needed and upon request.
services, in accordance with standard operating procedures.
collaborative environment.
develop, deploy, and manage enterprise services.
Required Qualifications:
Windows Server 2022/2016/2012 and Windows 11/10/7
Preferred Qualifications:
The position is remote but subject to change per the government's request.
ABOUT GAMA-1
GAMA-1 is a rapidly growing technology business that is based in Greenbelt, Maryland. GAMA-1 Technologies provides strategic information assurance, information security, and business enterprise and networking solutions to the Federal Government. Our success is based on the utilization of industry and agency standards, establishment of standardized processes, and IT Services expertise. At GAMA-1, we believe employees should grow, achieve, and develop just as the company grows, achieves, and develops. GAMA-1 is committed to providing our employees with opportunities for career advancement throughout their employment. For more information, visit www.gama1tech.com
GAMA-1 is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.