What You'll Do
Our People Technology team is seeking a seasoned technology professional to assume the role of Senior Business Systems Analyst (BSA) with a focus on the global implementation and oversight of our new Vendor [Contingent Worker] Management System (VMS). The Senior BSA is a key member of the team who will work closely with Program Managers, Solution Architects, Business Systems Analysts, and key stakeholders to deliver solutions on the new contingent worker platform. This individual will serve as the key point of contact for the VMS and will play a critical role in aligning our business processes with advanced technological solutions, ensuring the seamless sourcing, screening, onboarding, monitoring, and offboarding of our contingent workforce. If you possess the expertise to navigate the complexities of a VMS implementation and are prepared to lead our organization to new heights in vendor management efficiency, we invite you to apply!
What you’ll do: You will be the primary liaison between the People & Culture (HR & Talent Acquisition) team, Financial Planning & Analysis team, Information Technology (IT) team, and the Vendor for all things related to the use and support of the vendor management system. You’ll build relationships with your stakeholders to understand their needs and convert those needs into technical requirements and solutions for IT and for the vendor. You will lead cross-functional technology projects including (but not limited to): the implementation of the VMS at Avalara, major enhancements and releases, and integrations with other corporate applications. You’ll also help your troubleshoot any system issues, and you’ll work closely with the vendor to ensure that we maximize our investment with the product.
The ideal candidate will be comfortable working with ambiguity & reasonable autonomy, researching & reading online documentation, configuring prototypes quickly and ensuring your skills are always growing. We're focused on driving efficiency at Avalara, and the use of a vendor management system will reduce the complexities of our processes and deliver a delightful technology experience to our users. We are looking for a candidate who can advance our platform goals of expansion, automation, and simplicity.
- System Implementation: Lead the end-to-end implementation of the Vendor Management System, meticulously aligning system components with business and technical requirements.
- Platform Administration: Serve as the primary point of contact for system issues, documenting all user needs, resolving issues, and creating standard operating procedures.
- Analysis and Solutioning: Function as the primary analyst, distilling and interpreting stakeholder needs to formulate a comprehensive and coherent technology solution. Serve as the primary technical contact for prototypes and platform demonstrations.
- Collaborative Leadership: Foster collaboration among cross-functional teams, working closely with departments ranging from Information Technology to Talent Acquisition and Finance to achieve a unified and strategic approach to vendor and contingent worker management.
- Continuous Improvement: Establish and perpetuate a cycle of ongoing system enhancements, demonstrating adaptability and a commitment to continuous improvement in response to evolving business dynamics.
- Technical Support: Provide comprehensive support and troubleshooting expertise to ensure the continuous operational integrity of the VMS.
What You'll Need to be Successful
- Educational Background: Bachelor's degree in related field, Information Technology, Computer Science, etc. or equivalent and related work experience.
- Professional Experience: A minimum of 8 years in Information Technology in the capacity of a Business Systems Analyst, with at least 2 years dedicated to leading the implementation of or managing the support for a vendor management system or applicant tracking system (ATS).
- Technical Proficiency: A proven command of VMS platforms (or other similar platforms like HRIS, ATS, LMS, etc.) and requisite technical skills to implement and continously improve these platforms. Experience with platforms like Fieldglass, VNDLY, or Beeline is desired. Basic knowledge of Agile development methodologies.
- Communication Prowess: Exceptional communication skills to convey technical nuances simply and facilitate productive dialogue with stakeholders at various organizational levels. Ability to communicate complex technical information to a variety of audiences (technical and non-technical).
- Execution Excellence: Ability to effectively prioritize work, balancing support volume with project/product driven roles. Ability to work independently and as part of a global team.
- Innovative Aptitude: Proven ability to think innovatively, offering strategic insights and novel approaches to enhance business systems.
How We'll Take Care of You
Total Rewards
In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses.
Health & Wellness
Benefits vary by location but generally include private medical, life, and disability insurance.
Inclusive culture and diversity
Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship.
Flexible hybrid working
We support hybrid work and flexible schedules for our employees.
Learn more about our benefits by region here: https://careers.avalara.com/
About Avalara
We’re Avalara. We’re defining the relationship between tax and tech.
We’ve already built an industry-leading cloud compliance platform, processing nearly 40 billion customer API calls and over 5 million tax returns a year.
Last year, we became a billion-dollar business
, and our tribe expanded by a cool thousand people - there’s nearly 5,000 of us now. Our growth is real, and we’re not slowing down - not until we’ve achieved our mission - to be part of every transaction in the world.
We’re bright, innovative and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. Ownership and achievement go hand in hand here. We instill passion in our people through the trust we place in them.
We’ve been different from day one. Join us, and your career will be too.
EEO Statement
We’re an Equal Opportunity Employer. Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.
