Liens Operations Specialist (US Mortgage) - 100% Remote

Company Mission: 

Our mission is to reduce the cost of capital across the world. 

About the Company: 

We have invented a new credit card powered by an advanced asset-securing platform that enables us to offer much  lower APRs to consumers. Our team is a combination of deep technology (Microsoft, Google, Facebook), and finance  (Nubank, Goldman Sachs, Square, Carta, SoFi) executives. Our Seed round was led by Max Levchin, and our Series A by  Founders Fund - with participation in both rounds by Sequoia, NYCA, and others.  

Our work involves building the world’s first completely autonomous asset-securing process, world-class risk models  for underwriting, and an incredibly smooth & efficient product experience for consumers to apply, activate, and manage  their credit cards.  

We’re looking for detail-oriented, driven, and intuitive operations specialists who want to work with intelligent,  motivated, intense, and interesting people to support the company in its goal to offer cutting-edge products and  excellent customer service to its clients. 

Cultural Values: 

1. Depth and rigor of thought - We try to be rigorous in our thinking & dive into the details. 2. Minimalist - We are spartan in our design, in our code, and even in our processes. 

3. Speed of execution - We move fast & value decisiveness. We think speed drives quality. 

Responsibilities 

● Reviewing security documents for completeness and recording requirements 

● Filing security documents with appropriate governmental entities 

● The verifying client provided documents during the account creation process 

● Assisting in the preparation and filing of account closing documents 

● Assisting other departments with document requests and record-keeping 

Requirements

● Experience in financial services or related industries (mortgage experience required) 

● At least 2 years experience in handling US Loan or Mortgage tasks  

● Knowledge regarding liens and closing documents is a plus  

● Superb communication, collaboration, and problem-solving skills 

● Proficiency, speed, and accuracy in written communication 

● Fluency, clarity, and good diction in English 

● Great organizational skills & time management abilities  

● Experience using customer communication and task management programs, Google Drive, and Email 

● Bachelor's Degree or comparable work experience in financial services 

● Flexibility to work US Pacific time 10 AM to 7 PM (with a 1-hour break time in between) 

Location: HQ - Burlingame, CA (San Francisco Bay Area). Remote work - Rest of US, Philippines