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Sr. Unified Communications Engineer

Remote: 
Full Remote
Contract: 
Experience: 
Senior (5-10 years)
Work from: 

Offer summary

Qualifications:

At least 5 years of IT experience in telecom, Experience with Legacy switching and Unified Communications technologies.

Key responsabilities:

  • Translate business requirements into UC designs
  • Design cable/wiring infrastructure for projects
  • Provide IVR and Call Center support, program management services
  • Analyze UC alternatives for government agencies, make recommendations
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Quantum Strides LLC SME https://www.quantumstrides.com
51 - 200 Employees
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Job description

At least five (5) years of experience with IT systems and technology in a telecom environment which includes both Legacy switching and the Unified Communications technologies. 

Knowledge and experience with configuration and maintenance of: gateways, routers, switches, firewall, DNS, DHCP, network servers platforms, TDM, Dialogic, VoIP systems (SIP, H.323 protocols, dial peers, and VoIP carrier trunking). 

Sample Duties: 

  • Provides support in the translation of business requirements into Unified Communications (e.g., LAN, CAN, WAN, voice and video) requirements, designs and orders. 
  • Designs supporting cable/wiring infrastructure for construction projects that includes voice, data, video and wireless. 
  • Provide oversight to IVR, and Contact/Call Center support. 
  • Provide in‐depth engineering analysis of Unified Communications alternatives for government public safety agencies in support of strategic modernization efforts and Unified Communications enhancement design for medium and large scale telecommunication infrastructures to include 9-1-1. 
  • Develop recommendations and supporting metrics. 
  • Provide overall program management services including making presentations to national, state and local officials.

Required profile

Experience

Level of experience: Senior (5-10 years)
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Thinking
  • Communication

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