Offer summary
Qualifications:
Bilingual (French/English), University degree in related field, 3+ years experience in disability claim management, Knowledge of medical terminology and relevant legislation, Certifications like LOMA 280, 290, HIAA, CEBS are assets.
Key responsabilities:
- Determine eligibility and manage ongoing payment claims
- Formulate detailed case management plans on files
- Collaborate with team members on providing solutions for claims
- Maintain proactive communication with customers on claim status
- Ensure positive file resolution and appropriate outcomes