Offer summary
Qualifications:
Bachelor's degree in relevant field, 3+ years of customer service experience.Key responsabilities:
- Assist users in navigating CDE Repository
- Maintain user satisfaction and high standards
LAC Federal is looking for a dedicated Customer Service Representative (CSR) to join our team and provide comprehensive user support for a Common Data Elements (CDE) Repository. This platform plays a crucial role in facilitating the discovery and reuse of common data elements across biomedical research studies. The CSR will ensure high standards of customer service, respond promptly and efficiently to user inquiries, and maintain a strong focus on user satisfaction. This role will support a contract with a prominent biomedical library.
RESPONSIBILITIES:
Requirements
MANDATORY QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
Benefits
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