Support Engineer (Florianópolis - Brazil) at Austin Software

Join Howdy to discover a new way of working remotely

At Howdy, we connect top Latin American talent with leading US companies. Unlike other online marketplaces and job platforms, we're a community that cares about people. Our whole ethos is people-first.

What's so different about us?

• We're driven by your well-being: We prioritize your growth and well-being with competitive pay, top-tier equipment, and premium healthcare.
• We're all about direct connections: Work directly with US companies as part of their teams, with no middleman. Build strong relationships and grow professionally.
• We combine the best of both worlds: Enjoy the freedom to work from home with flexible hours - and come to the office whenever you want!
• We care about career growth: Lead teams, apply for management roles, and even pitch to investors! Your growth is our priority.
• We foster a strong community: Get paid, of course. But also, be a part of a welcoming community. Avoid monotony, enjoy your work, and connect with other A-players!

From top tech roles to accounting, marketing, customer support, finance, HR, and operations - we've got opportunities for everyone.

Transform your career with Howdy. Apply today and join us in revolutionizing remote work!

Support Engineer

Desired Skills:

• Strong investigative skills for troubleshooting and solving complex issues.
• Working knowledge of SQL for querying databases.
• Ability to write, run, and modify Python scripts.
• Ability to maintain and refine our infrastructure and codebase.
• Ability to contribute to QA and feature feedback.

Who You Are:

• Problem Solver: Strong investigative skills and enjoys tackling technical challenges.
• Effective Communicator: Excellent communication abilities for customer and team interactions.
• Technical Proficiency: Working knowledge of SQL and Python scripting.
• Customer-focused: Prioritizes customer satisfaction and service quality.
• Team Player: Collaborative and proactive in improving processes.
• Adaptable: Can quickly adapt to changing priorities and environments.

Some benefits:

• 🏢 Offices in some cities
• 🖥️ Hibrid work
• ⌚ Full-time schedule, flexible according to objectives
• 🏖️PTO & holidays
• 💻 Laptop