Senior HR Specialist - Payroll (DOC PP&B)

About GKG:

With a passion for excellence, Golden Key Group (GKG) helps clients solve their strategic, organizational, and operational challenges to better meet their mission demands. We have serviced more than 25 Federal departments and agencies and several large commercial companies since our inception in 2002.

Golden Key Group's talented professionals, combined with our strategic partners, bring a depth of commercial and government experience and expertise. We are relentless in delivering the highest levels of services to provide tangible value and create sustainable results for our clients.

The incumbent of this position applies their specialized functional and technical expertise to perform the work associated with employee payroll processing, delivering client solutions, and maintaining continuous operations. Provides subject matter expertise in Federal Payroll, calculations, compensation, and resolving payroll discrepancies. Responds to employees and managers concerning a wide variety of pay issues. Researches complex payroll discrepancies and determines which issues and actions require escalation to supervisor. Utilizes payroll interface systems to input data and resolve payroll issues such as manual payments, back pay, refunds, settlements, etc. Reviews and reconciles payroll reports or accounts to make corrections or identify discrepancies. May perform internal audits on payroll actions or entitlements. Able to meet requirements for a Public Trust clearance upon hire.

• Duties performed may include such tasks as:
• Supporting the continuous improvement of Payroll business processes;
• Monitoring Employee Life Cycle of Federal Payroll and Compensation process;
• Providing client communications and interactions

• Ten (10) years Federal Compensation experience
• Three (3) years of operational service center experience
• Experience in resolving Federal Government payroll problems such as those involving leave balance errors, alimony/child support/bankruptcy payments, waivers for employees, wage garnishment orders, processing debts owed to the agency, retroactive pay adjustments, back pay awards and settlements
• Knowledge of complex Federal payroll and leave administration
• Knowledge of complex Federal time and attendance
• Experience with Federal HR systems such as HRConnect, NFC, webTA, and eOPF
• Experience performing payroll audits and research to resolve complex pay issues
• Knowledge of error resolution process for payroll or benefits
• Strong interpersonal skills
• Strong written and oral communication skills
• Strong mentoring skills
• Attention to detail

• Bachelor’s degree desired
• Federal payroll, leave administration experience
• Shared services experience
• PeopleSoft HCM
• Administer quality control and process improvement activities
• Experience in ticket management (e.g. ServiceNow, etc.)

None Noted