Senior Account Manager - Manchester

Mumsnet is looking for a Senior Account Manager who has experience selling 360 content partnerships and data driven solutions ideally with a black book of contacts selling to media agencies and/or marketing departments with brands direct.

The Senior Account Manager will be responsible for driving and growing sales revenue and building/strengthening existing and new key client/snr agency relationships to bring repeat, sustainable business to Mumsnet. Engineering new opportunities and driving pipeline growth through intelligent pitching of ideas that clients find compelling. Must have the ability to work collaboratively and in partnership with internal and external stakeholders to deliver high-quality, strategic, and creative proposals and marketing projects. 

This role will be based in Manchester focusing on the key Media agencies outside of London. Reporting into the Partnerships Director and envisaged to be a full-time position but we are happy to consider more flexible options for the right candidate.

What you’ll be doing

• Deliver effective outbound strategies, which yield commercial results on an ongoing basis. By reviewing Mumsnet user data, trends needs and connecting these to brand partners confirmed or potential objectives.
• Managing an up-to-date and accurate sales pipeline.
• Working with the planning team and managing the opportunity from initial client introduction right through to renewal. 
• Maintaining strong industry awareness and using this to provide greater insight and fresh perspective for partners and proposals
• Meet quarterly individual sales contribution target and KPI’s
• Adhere to internal sales & customer service processes
• Ability to bring consistent revenue through solving clients’ problems using the Mumsnet commercial products
• Sell in the Mumsnet proposition across multiple sectors, establishing relationships with senior decision makers across Partnerships teams and Business Directors. 
• Successfully collaborate with internal stakeholders (Product, CRM, Marketing and Commercial team) to ensure the best outcome for your brand partners and key accounts.

Requirements

• Established Media Experience within a Brand Partnerships and/or Agency Partner role (min 5 years experience) 
• Black book of key and media planning and buying and comms strategy decision makers at key media agencies and/or brands outside of London 

• Driven: Successful candidate will be resourceful, highly independent with a proven track record meeting and exceeding both personal and team targets.
• Collaborative: Must have the ability to work collaboratively and in partnership with internal stakeholders to deliver high-quality, strategic, and creative proposals and marketing projects.
• Excellent Communicator; to have the ability to communicate effectively at all levels

• Highly Organised; working effectively and efficiently. 
• Team player: As this is a remote role based in Manchester it’s important the right candidate works as part of the sales team to help achieve collective goals 
• Self Starter: We’re a small collaborative team at Mumsnet, but we punch above our weight thanks to the team we have in place. We need team members who are self starters and resourceful, and won’t be shy getting involved in everything Mumsnet from day 1! 

How we’ll support you:

• Weekly 1-1 with line manager to review progress, agree roles, provide support;
• Formal 6-month appraisal system;
• Bespoke learning platforms tailored to your development needs, including MoreHappi 1-1 coaching, LinkedIn Learning or Udemy courses. We also find the time for you to undertake learning and development in our bi-weekly DEAL sessions, training to be agreed with your line manager;
• Initial cross training across the Community team;
• Initial briefing sessions with relevant business partners;
• Ongoing on the job training from your line manager.
• Continues knowledge sharing and support from the wider sales team throughout the role. 

This role reports into the Partnerships Director and is based in Manchester. This role is envisaged as full-time  but we are happy to consider a flexible option of 4 days per week for the right candidate.

If all of this sounds good to you, please apply with your CV and a covering letter that demonstrates some of the qualities we’re looking for.

Why work for us?

We focus on steady, sustainable growth, putting purpose (to make parent’s lives easier) before profit. We expect great performance, agility and collaboration in every role; cross-team working with talented, clever people is the best part of life at Mumsnet. Most importantly we’re looking for candidates with a growth mindset - we know everyone makes mistakes, the important thing is to learn from them and to share your learnings.

We embraced flexible and home working a long time before COVID, and we care much more about outputs than hours on the clock. We don't only want to hire the best people: we want to retain them. If you need some flexibility, let us know and we’ll do our best.

We’re committed to diversity and quality (see our policy ) and we think we’re second to none in the all-round support we offer to parents and carers at work (see our parental leave policies ). Working for Mumsnet means never having to pretend you don’t have a family or other commitments, and we promise never to keep you away from a school appointment. 

We have a healthy line-up of sandwich lunches, knowledge sessions, book clubs, yoga sessions, monthly socials and sports teams, as well as an unhealthy line-up of staff parties at Kentish Town’s excellent pubs and restaurants, and McDonald’s deliveries for the mornings after.

WFH

We’ve continued to embrace flexibility and remote working to the max. You’ll only be required to be in the office two days a week (although you can go in more often if you wish). We’re flexible with hours and happy to accommodate personal commitments like picking the kids up from school. We’re more interested in output than presenteeism, so if you need to move things around, we can probably work it out.

Benefits

Other benefits

We’re pleased to offer the following benefits, subject to eligibility:

• 25 Days Holiday
• Buy More Holiday Scheme
• After 12 months employment, you will be eligible to join our EMI share options scheme
• Cycle2Work Scheme
• Employee Assistance Programme
• Mumsnet Workplace Pension Scheme
• Workplace Nursery Scheme
• Electric Vehicle Scheme
• LinkedIn Learning Subscription with weekly “Drop Everything And Learn” time
• Leisure and Retail perks discounts through the Perkbox platform
• BUPA Private Medical cover
• Wellness benefits including daily workouts and meditations via Perkbox
• Monthly team social events
• Annual team bonus opportunities .

Want to know more?

Check out  - our guide to what it's like to work at Mumsnet. Read about our mission, our vision, our values and the behaviours we expect of the people who work at Mumsnet.