Digital Assurance Expert

A Saudia Arabian Telecommunications Company is looking to hire a Digital Assurance Expert. This role will play a critical role in ensuring the reliability, security, and efficiency of our digital platforms and services. This role involves developing and implementing comprehensive assessment strategies, governing digital processes, leveraging data-driven insights to enhance the digital spectrum, and ultimately driving digital products to improve customer experience and satisfaction.

· Governance and Compliance:

o Establish and enforce governance frameworks for digital operations.

o Ensure compliance with relevant regulatory requirements, standards, and best practices.

o Conduct internal audits and support external audits to ensure adherence to digital assurance standards.

o Develop and maintain policies and procedures for digital governance.

· Data-Driven Insights:

o Utilize data analytics to gain insights into digital performance and risk management.

o Develop and implement metrics and KPIs to measure digital assurance effectiveness.

o Provide data-driven recommendations to improve digital processes and outcomes.

o Create and present detailed reports on digital assurance findings and insights.

· Assessment Expertise:

o Lead comprehensive assessments of digital systems, applications, and processes.

o Conduct security, quality, and compliance assessments to ensure digital solutions meet business and technical requirements.

o Provide expert advice on best practices for digital assurance assessments.

o Facilitate workshops and training sessions on assessment techniques and methodologies.

· Digital Risk Assessment:

o Conduct thorough digital risk assessments across various platforms and services.

o Develop and implement strategies to identify, evaluate, and mitigate digital risks.

o Monitor risk indicators and report on the effectiveness of risk management initiatives.

Technical skills

· Strong project management skills combined with an exceptional analytical approach.

· Strong knowledge of digital assessment frameworks, governance, assurance standards, and regulatory requirements.

· Strong ability to analyze data to suggest enhancing customer experience quality.

· Expertise in Excel data management, business data analyzing & reporting insight.

· Proficient in using digital analytics tools and excellent learning skills.

· Excellent analytical and problem-solving abilities, with a keen attention to detail.

· Excellent communication skills.

· PowerPoint skills: ability to present complex information clearly and concisely.

Behavioral Skills

· Team player: ability to work effectively in a collaborative team environment.

· Ability to work independently and as part of a team in a fast-paced, dynamic environment.

· Flexible to adapt to new technologies & tools.

· Have a proactive approach in identifying potential issues and opportunities.

· Resilient & Productive under pressure and challenges.

Requirements

· Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.

· Minimum of 5 years of experience in digital assurance or governance.

· Worked at least 4-5 years in the role of “Sr. Insight Analyst/ Sr. Data Analyst/ Sr. Business Analyst” in a reputable company.

· Telecom Industry exposure of 2-3 years.

· Proven experience in conducting digital assessments, audits, and compliance reviews.

· Proficiency in data analytics and utilizing data to drive insights and decisions.

· Excellent analytical, problem-solving, and decision-making skills.

· Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.