A Saudia Arabian Telecommunications Company is looking to hire a Digital Assurance Expert. This role will play a critical role in ensuring the reliability, security, and efficiency of our digital platforms and services. This role involves developing and implementing comprehensive assessment strategies, governing digital processes, leveraging data-driven insights to enhance the digital spectrum, and ultimately driving digital products to improve customer experience and satisfaction.
· Governance and Compliance:
o Establish and enforce governance frameworks for digital operations.
o Ensure compliance with relevant regulatory requirements, standards, and best practices.
o Conduct internal audits and support external audits to ensure adherence to digital assurance standards.
o Develop and maintain policies and procedures for digital governance.
· Data-Driven Insights:
o Utilize data analytics to gain insights into digital performance and risk management.
o Develop and implement metrics and KPIs to measure digital assurance effectiveness.
o Provide data-driven recommendations to improve digital processes and outcomes.
o Create and present detailed reports on digital assurance findings and insights.
· Assessment Expertise:
o Lead comprehensive assessments of digital systems, applications, and processes.
o Conduct security, quality, and compliance assessments to ensure digital solutions meet business and technical requirements.
o Provide expert advice on best practices for digital assurance assessments.
o Facilitate workshops and training sessions on assessment techniques and methodologies.
· Digital Risk Assessment:
o Conduct thorough digital risk assessments across various platforms and services.
o Develop and implement strategies to identify, evaluate, and mitigate digital risks.
o Monitor risk indicators and report on the effectiveness of risk management initiatives.
Technical skills
· Strong project management skills combined with an exceptional analytical approach.
· Strong knowledge of digital assessment frameworks, governance, assurance standards, and regulatory requirements.
· Strong ability to analyze data to suggest enhancing customer experience quality.
· Expertise in Excel data management, business data analyzing & reporting insight.
· Proficient in using digital analytics tools and excellent learning skills.
· Excellent analytical and problem-solving abilities, with a keen attention to detail.
· Excellent communication skills.
· PowerPoint skills: ability to present complex information clearly and concisely.
Behavioral Skills
· Team player: ability to work effectively in a collaborative team environment.
· Ability to work independently and as part of a team in a fast-paced, dynamic environment.
· Flexible to adapt to new technologies & tools.
· Have a proactive approach in identifying potential issues and opportunities.
· Resilient & Productive under pressure and challenges.
Requirements
· Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.
· Minimum of 5 years of experience in digital assurance or governance.
· Worked at least 4-5 years in the role of “Sr. Insight Analyst/ Sr. Data Analyst/ Sr. Business Analyst” in a reputable company.
· Telecom Industry exposure of 2-3 years.
· Proven experience in conducting digital assessments, audits, and compliance reviews.
· Proficiency in data analytics and utilizing data to drive insights and decisions.
· Excellent analytical, problem-solving, and decision-making skills.
· Strong communication and interpersonal skills, with the ability to influence and engage stakeholders at all levels.
Workremoto
Heart & Stroke
BruntWork
Inwerk GmbH