Sales Service Manager - HVAC Services

Company Overview:

Lennox National Account Services (NAS), wholly owned by Lennox International, a 120+ year old company and a world leader in the Heating, Ventilation and Air Conditioning (HVAC) industry. NAS is a major, national player in the Commercial Heating Ventilating and Air Conditioning (HVAC) maintenance and service industry. We have 100+ offices throughout the continental United States and are still growing and expanding. In the next 5 years we will double the number of Branch Offices and significantly increase annual revenue. In order to so we need good people like you, who want to grow and learn. We consistently offer the best of both to all our employees. We are an equal opportunity employer (EEOC).

WHAT YOU WILL BE DOING

As a Sales Service Manager, you will develop new prospects and interact with existing customers to increase sales of HVAC products and services in large national accounts.

Responsibilities:

• Work with a few target existing or prospective national accounts.
• Assist customers in making product selections based on customers' needs, product specifications, and applicable regulations.
• Negotiate prices and terms of sales and service agreements.
• Insure high post-sales satisfaction, facilitating positive long-term relationships and high potential for repeat business with customers.
• Work on account and territory business plans on an multi-year, annual, quarterly, and monthly basis.
• Ensure a smooth transition of account management to the appropriate Account Management parties after account relationships are properly established.

WHAT WE ARE LOOKING FOR

• Bachelor's degree or an equivalent combination of education and experience.
• Financial and business acumen.
• Ability to participate in matrixed sales teams.
• Strong skills with relationship building, listening, persuading, negotiating and managing time.
• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales processes.
• Knows principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Effective at written and verbal communication.
• Must be able to use Microsoft Office and Customer Relationship Management software.

WHAT WE OFFER 

At Lennox NAS, we realize that our greatest assets are our employees. This is why we are committed to providing limitless opportunities for growth and development of all of our employees, largely promoting from within the organization. Our Core Values of Integrity, Respect and Excellence are more than just what we say, they are what we do!

Lennox NAS offers employees a variety of flexible work options, as outlined in our FlexWork guidelines, including the potential opportunity for remote work for select positions. This role is a 100% remote position requiring travel throughout the US.

In addition, you will receive a:

• Competitive base salary with uncapped commisions
• Additional bonus opportunities
• Excellent medical plans designed to support healthy lifestyles
• Mental and financial health programs
• Outstanding 401k with company matching
• Employee stock purchase program
• Community involvement opportunities
• Robust employee assistance program
• And much, much more!

For information regarding our impressive benefits package, please visit our website at: LII Benefits.  Note: benefits may vary depending on the position and are subject to change.

WE VALUE DIVERSITY 

Here at Lennox NAS, we believe that diversity and inclusion is critical to our success as a global company, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Our goal is to build workplaces that reflect the communities where we live and work, support the growth and development of each team member as they strive to reach their full potential, and empower them to be their authentic selves.  Lennox is an equal opportunity employer.