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Sales Support Executive

Remote:

Full Remote

Contract:

Full time

Experience:

Mid-level (2-5 years)

Work from:

United States

Offer summary

Qualifications:

6-8 years Pre-Sales support experience, Strong technical and functional knowledge, Experience in delivery or client engagement management, Proficiency in MS Office, Certification in Sales Cloud, Service Cloud, etc..

Key responsabilities:

Set up Vertical Sales Support Team
Manage hiring and onboarding of Bid Management Executives
Drive performance tracking and career development
Establish standardization in bid management capabilities
Maintain high-quality bid responses

Black Box Large https://www.blackbox.com/

1001 - 5000 Employees

See more Black Box offers

Job description

Job Description

Vertical Sales Support

Role Description

Responsible for providing Pre-Sales support with bid management, by acting as a liaison between Sales & Vertical bid Management Executives
Responsible for ensuring submission of high-quality and winning bids by leading a team of Bid Management Executives

Job Specifications & Requirements

6 to 8 years Pre-Sales support experience with strong Technical and Functional knowledge.
Experience in consulting and transformation programs is good to have
Previous experience in delivery and/or client engagement management is an added advantage
Strong skills in MS Office for document development and modelling
Architecture Certification in Sales Cloud, Service Cloud, Experience Cloud, Industries Cloud etc.
Self-driven with strong customer interfacing, stake holder management with sense of ownership and accountability,
Able to articulate the value proposition to stakeholders with excellent written communication, flow, and structure Key Responsibilities

Set up Vertical Sales Support Team and develop annual plan for hiring, onboarding and allocation of Vertical Bid Management Executives

Drive hiring and onboarding of Vertical Bid Management Executives in collaboration with HR Business Partners
Manage utilization and allocation of Vertical Bid Management Executives to accounts
Drive performance tracking and career path development of Bid Management Executives

Drive excellence in bid management capability

Drive standardization of bids/proposal for the vertical in line with vertical requirements
Coach and rehearse Vertical Bid Management Executives to handle bids for large and complex deals
Drive creation of tools, templates for aid; establish reporting and governance process for monitoring bids for complex deals

Ensure high-quality bid response

Drive Quality control/ ownership of the final bid document
Oversee end-to-end orchestration of all activities related to proposal creation and bid process
Quality control/ ownership of the final bid document for multi-tower deals; Bid Defence - Work closely with the Sales team and help in addressing client clarifications/queries

Key Interfaces

Act as a liaison between Sales team & bid executives
Work with HR Business Partners, Talent Acq. on recruitment & performance of bid management executives
Coordinate with Proposal Excellence Team to maintain centralized repository of proposals for the vertical
Collaborate with Bid Managers & share inputs like credentials, bid response summary for central repository