Associate Director, Social Media

Working at Real Chemistry and in the healthcare industry isn’t just a job for us. We got into this field for different reasons, but we all stay for the same reason – to uncover insights, make meaningful connections, infuse creativity, and improve the patient experience by transforming healthcare through AI and ideas.

Real Chemistry creates the world around modern therapies with over 2,000 talented professionals, and for the last 20+ years has, carved out its space at the intersection between healthcare, marketing and communications, data & AI, and the people at the heart of it all. We work with the top 30 pharma and biotech companies and are built for uncommon collaboration—we believe we are best together, bring together experts from a wide range of disciplines collaborate without barriers under a single, unified mission: to transform what healthcare is to what it should be. This one-of-a-kind model allows us to work in a way that better reflects how people experience healthcare—all with the intent to transform healthcare from what it is to what it should be. But we can’t do it alone – you in?

We are seeking an Associate Director, Social Media to join our growing Activation team.

It's not every day we have a chance to make the world a healthier place—but here, it’s our way of life. Idealistic? Maybe. Deeply pragmatic? Always. Real Chemistry is a global health innovation company that has carved out its space at the intersection between healthcare, marketing and communications, tech, and the people at the heart of it all. It’s with a great sense of purpose that we work together with brave health and wellness companies to create and inspire healthier, happier, and longer lives. It’s our passion. And if you’re still reading, we’re guessing it might be yours too. We are looking to add to our alchemic mix of more than 2,000 talented professionals. At Real Chemistry, we don’t just wish the world was healthier. We leverage tech, data and creativity to make it so. You in?

The ideal candidate will manage and drive day-to-day social strategy, content, and channel planning work to evolve our clients’ approach to reaching and breaking through with key health audiences. You’ll be at the heart of client relationships and collaborate with Real Chemistry’s teams across paid media, creative, integrated communications/PR, medical affairs and analytics, as well as partner agencies.

What You’ll Do

• Be a Trusted Advisor: To your clients, colleagues, and teams. Whether it’s contributing to a new platform POV or helping with social media issues management, you educate teams on the nuances and implications of decisions before they’re carried out on social.
• Social Strategy, Content & Channel Management: Take the lead on building “first in class” social strategies and creative content plans that amplify the unique opportunities for each client. Oversee and support coordination of feedback between clients and account teams. Be a steward of content timelines and review processes to ensure timely and efficient approvals. Serve as reviewer/approver on social publishing and community management to ensure flawless overall management of client’s channels.
• Team Mentorship & Oversight: Cultivate growth of Associates and Managers on the social team through strategic counsel, coaching, and mentorship.
• Results & Measurement-Oriented Thinking: Partner with our in-house measurement team of data scientists and analysts to determine KPIs for campaigns, provide campaign insights, drive results, enhance performance and inform future content strategy.
• Innovate on the Tried-and-True: Identify new areas/opportunities for social and develop/maintain relationships with social platform representatives to keep your finger on the pulse of what’s to come. Brainstorm, conceptualize and present new social media and digital programs/plans for the client rooted in a combination of business objectives, audience insights, and platform expertise.
• Maintain and Evolve Social Platform Expertise: Counsel clients and internal teams on best practices for overall social strategy, displaying an in-depth understanding of the functionality, formats, and emerging trends in platforms and paid social content across Facebook, Instagram, TikTok, X, LinkedIn, Pinterest, Snapchat, YouTube, etc. Strong understanding of the nuances of organic and paid efforts on social channels.
  
  

This Position Is a Perfect Fit For You If

• Our Company values – Best Together, Impact-Obsessed, Excellence Expected, Evolve Always and Accountability with an “I” – really speak to you.
• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We’re always evolving.
• You are proactive, driven, highly communicative and resourceful with strong prioritization skills and a desire to dive into the data.
• You are a highly organized self-starter, able to work independently and under tight deadlines.
• You are creative and thrive off brainstorming and collaborating to bring a plan forward.
  
  

What You Should Have

• Minimum 4-6 years of experience, ideally in health, biotech or pharmaceutical social media
• Demonstrated understanding of the intricacies and implications of executing organic and paid social media content across a variety of channels, including but not limited to Facebook, X, LinkedIn, YouTube, Pinterest etc., with the ability to develop and present strategic social plans that best meet client objectives
• Highly organized, mindful of deadlines, able to multi-task and proactively deliver high quality work under limited supervision
• Demonstrated experience using social monitoring and other measurement platforms; strong analytical and problem-solving skills
• Client service experience, preferably in an agency environment; experience collaborating effectively internally and externally as part of an integrated team
• Proven success managing and mentoring junior team members
• Understanding of the FDA and FTC regulations guiding social media efforts for biotech and pharma clients
• Ability to grow social media business (with current social, PR or marketing clients) and participate in occasional new business pitches
  
  

Pay Range: $ 94,000.00 - $115,000.00

This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on job-related, non-discriminatory factors including but not limited to work experience, skills, certifications, and geographical location. The Company reserves the right to modify this pay range at any time.

Real Chemistry is proud to be Great Place to Work® certified; check out what our people shared about our culture and workplace on our Great Places to Work Profile here .

Working with HART: Since the pandemic, we have adapted to how our people told us they want to work. We have offices in cities with many employees and clients – New York, Chicago, San Francisco, Manchester, UK and London, UK – that serve as hubs where and when they need us, and we encourage employees who live less than a 45-minute commute of a Real Chemistry office to go in at least two days per week. Outside of these offices, we have regions, where people work remotely but come together quarterly for collaboration, culture and learning opportunities. We call this our Hybrid and Regional Teams approach. Real Chemistry believes we are best together – and our workplace strategy fosters connection and collaboration in person – but also supports flexibility for our people.

Real Chemistry offers a comprehensive benefit program and perks, including options for medical, dental, and vision plans, a generous 401k match, flexible PTO, and entitlement to a five-week sabbatical program after 5 years of service. Other perks include an annual wellness reimbursement, student loan debt contributions, mental wellness coaching and support, and access to more than 13,000 online classes with LinkedIn Learning. Additional benefits for those just starting or continuing with their family building journey include access to enhanced fertility support, Bright Horizons family support programs, as well as expanded paid leave for new parents including personalized coaching support through Your 4th Trimester ®. Learn more about our great benefits and perks at: https://www.realchemistry.com/

Real Chemistry is an Equal Opportunity employer. We continually strive to build and sustain an inclusive and equitable work environment where our employees feel empowered to leverage all they bring from their personal lived experience and professional expertise, to make our team the best in the industry. We encourage motivated and qualified applicants to apply without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity/expression, ethnic or national origin, age, physical or mental disability, genetic information, marital information, or any other characteristic protected by federal, state, or local employment discrimination laws where Real Chemistry operates. Should you require accommodations throughout the interview process please let your recruiter know.