Associate Product Manager at Healthcare Systems and Technologies, LLC

Open Position: Associate Product Manager

Reports to:  Group Product Manager

Location:  Remote


About Us
HST Pathways is on a mission to transform healthcare with innovative software technology that enables surgery centers to provide more cost-efficient patient care and better outcomes.  Our suite of solutions spans the entire case lifecycle, including scheduling, care coordination, clinical documentation, and revenue cycle.  Backed by Bain Capital, we are the fastest growing ASC software company and serve over 1,600 clients, but we’re just getting started and have plans to 10X the value we offer.  However, our big ambitions are only as strong as the team behind them, which is why we’re looking to build our team with the best.

What we’re looking for:
We’re looking for an Associate Product Manager obsessed with delivering better healthcare outcomes and building products that strike a balance between human-centered design and logic. You are self-motivated, curious, and a fast learner. You feel confident you can jump into the deep end and quickly figure things out. You love a good challenge and refuse to give up. You want to create something that you’re proud to put your name on and share with others. You understand that empathy for the users of the product ultimately helps achieve this goal. You collaborate transparently and with ease.

Responsibilities:
The Associate Product Manager will report to a Group Product Manager, and support the efforts of a Senior Product Manager, owning a discrete line of products. The role will focus on tactical roadmap delivery efforts, while advancing skills in the area of long-term product strategy and product ownership.

• Become immersed in the company’s existing Agile software development
• Work hand-in-hand with Engineering to deliver functional solutions against the roadmap
• Work with a Senior Product Manager to deliver against the strategic roadmap
• Write compelling user stories and requirements in support of a seamless product development cycle
• Monitor and report on post-launch product KPIs
• Gather product data, including key statistics and user trends
• Conduct research to identify customer needs and market gaps, including analysis of our competitors
• Suggest product enhancements to improve user experience
• Perform quality assurance controls on products to minimize friction on launch
• Prioritize the implementation of new features, resolving bugs and manage expectations of timelines
• Liaise with Marketing to ensure proper advertisement and positioning of new products
• Create support and training documents for internal and external users
• Participate in system configuration

• Has 2+ years of experience building and shipping products and features customers love.
• Has an ability to dissect problems into bite-sized deliverables, enabling teams to ship products and test a hypothesis in the market quickly.
• Follows a scientific and systematic approach to problem solving.
• Has sufficient technical chops to work closely with Engineers about technical considerations, and an ability to be transparent about and learn what you aren’t familiar with.
• Has the ability to navigate ambiguity with ease; can turn a blank sheet of paper or raw data into actionable plans and requirements.
• Innately curious and collaborative; can build navigate cross-functional relationships that foster team-driven outcomes.
• Communication skills that enable you to discuss problems, ideas and solutions in a succinct manner.
• BS or MS in Business Administration, Marketing or similar field.
• Working knowledge in project management tools such as the Atlassian Suite (Jira, Confluence) and Pendo.
• Experience in SQL is a plus.

• We go beyond the expected.  We strive to be the difference in everything we do and look for ways to innovate and deliver beyond expectations.
• We thrive through collaboration.  We invest in our team and take pride in the success of others. 
• We strive to make a positive impact.  We are passionate about our work and leverage our collective creativity and industriousness to make big things happen
• We sharpen and share our expertise.  We aspire to learn, grow, and share knowledge.
• We love the journey.  We never lose sight of the fact that we’re contributing to building a new model of healthcare delivery.

• Remote work environment
• Health benefits paid for employee
• Flexible Paid Time Off Policy
• 11 company holidays per year
• Paid parental leave
• 401K with matching contributions
• Learning and development allowance
• A diverse, inclusive, and fun team!

HST Pathways celebrates diversity and is steadfast in fostering an inclusive work environment where employees feel valued, respected, and engaged. We champion and nurture a culture where inclusiveness is instinctive and fuels innovation, connection, and a strong sense of “One Team”. HST is deeply committed to representing and reflecting the unique experiences, perspectives and viewpoints of our employees, customers, and the communities we serve.