Call Center Agent - Netzwerk Partner (m/w/d)

Parcelly is the UK’s first and most advanced provider of carrier and retailer agnostic Pick-up and Drop-off (PUDO) technology. Trusted by DHL Express, UPS and APC Overnight, Parcelly enables over 2,500+ collection points in the UK and Germany to resolve industry problems associated with first- and last-mile delivery. Our core belief is that receiving, returning and sending parcels should be convenient, efficient, simple and above all sustainable - powering the new reality of retail. Parcelly's innovative, multi-award winning approach helps reduce the number of driver destinations and delivery attempts, whilst driving air quality improvements and white van traffic reduction in congestion zones. From hyper-local to global, Parcelly is the omnichannel technology powering the future of parcel distribution. LOCAL SHOP OR BUSINESS Customer convenience, additional footfall, increased cross-selling opportunities & a new revenue stream. No set-up costs or bulky equipment; compatible with any webshop or carrier worldwide. Parcel collection points are managed entirely via smartphone and can control the size & number of parcels to receive. SELLING ONLINE Improved online shopping experience with a last- and first-mile solution that fits busy lifestyles. Available on-demand with or without API integration at checkout. Guaranteed increase in first-time delivery rates. Cost savings through the reduction in customer service enquiries & compensation claims. CARRIER OR SHIPPER Access to a nationwide, carrier agnostic PUDO network. Seamless compatibility, smart delivery route & resource capacity optimisation. Fully customisable, on-demand click&collect technology with real-time tracking of delivery status & customer feedback. CORPORATE OR LARGE ENTERPRISE Avoid rising corporate mailroom costs and benefit from a sustainable click&collect and return service, reducing the number of non-business related parcel deliveries. ✉️ partnerships@parcelly.com