Product Owner at InterVarsity Christian Fellowship/USA

Product Owner

Work Location:

Schedule:

MAJOR RESPONSIBILITIES

Personal:            

• Be a maturing disciple of Jesus Christ: growing in love for God, God's Word, God's people of every ethnicity and culture, and God's purposes in the world.
• Model wisdom and maturity in the balance of family, church, and ministry life.
• Be a lifelong learner who prizes the discipleship of the mind; particularly staying current on issues of technology innovation, product management disciplines, process improvement and leadership.  

Product Ownership

• Oversea the end-to-end product life-cycle of the product.
• Manage and maintain a backlog of improvements and fixes for the product using the framework given by the Director of Technology Platforms
• Regularly connect with the product’s key stakeholders, ensuring the needs of the organization are being met.
• Define and measure key metrics to measure product success.
• Regularly gather feedback and requests for fixes and enhancements from individuals and groups who use the product, and anticipate audience needs to further the use of the Product.
• Regularly sync the vendor roadmap with the internal product roadmap.
• Be the strongest voice of advocacy in the organization for the Product.

Collaboration and Communication:

• Partner with the Director of Technology Platforms to maintain the Vendor relationship.
• Partner with the Director of Technology Solutions to communicate clear development needs.
• Partner with the Director of Technology Operations to ensure that the operations team is adequately prepared to administer any assigned products.
• Partner with the Director of Support and Solutions to ensure that’s the support and solutions team is adequately prepared to support the product.
• Manage the communication of product changes to key stakeholders and end users in the organization.

Fund Development

• Develop a team of prayer and financial support.
• Raise an agreed-upon amount of financial support annually.
• Establish and nurture ministry partner relationships through visits, phone calls and regular prayer letters.

Work Environment/Physical Requirements:

• A designated office space is assigned at the National Service Center, or a home office
• Required travel includes, but is not limited to training sessions, meetings and conferences.
• Regularly required to communicate with others, and routinely use standard office equipment such as computers, phones, copiers, etc.
• Evening and weekend availability for special projects and on-call for emergencies

QUALIFICATIONS

• Annually affirm InterVarsity’s Statement of Faith and abide by InterVarsity’s Code of Conduct

• Thorough knowledge of or the ability to learn: the purpose, vision, ministries and policies of InterVarsity
• Bachelor’s degree in Computer Science, Management Information Systems, or other related degree is preferred.
• 2 years of product management experience.
• Proficiency with product management disciplines
• Excellent knowledge of documentation policies, procedures, and systems of internal control
• Leadership experience managing and implementing successful, comprehensive programs to achieve goals
• Leadership skills, including negotiation, problem solving, decision making, and delegation.
• Strong vendor management skills with the ability to negotiate contracts.
• Strong analytical and strategic skills with a high capacity for solving problems and managing complexity
• Strong theological acuity and spiritual maturity
• Ability to synthesize and deliver complex information to diverse audiences both verbally and in writing in a simple and straightforward manner
• Excellent relationship builder and team player who is able to collaborate effectively with all levels of staff, and management
• Demonstrated ability and commitment to work in a diverse team environment.  Cross-cultural abilities, including conflict resolution and leadership when crossing cultures
• Ability to handle all matters in a confidential manner
• Working knowledge of current Microsoft software applications
• Ability to travel as required.

Benefits:

We offer a competitive benefits package, including health care and retirement savings with a match. Eligibility is based on employee type and hours worked.  Benefits include the following:

• 403(b) Retirement Savings Plan

• 403(b) matching contributions

• Dental insurance

• Employee assistance program

• Employee discounts

• Flexible work schedule

• Flexible spending accounts

• Health insurance

• Health savings account

• Life insurance

• Paid time off

• Parental leave

• Professional development assistance

• Vision insurance