Offer summary
Qualifications:
5+ years implementing, configuring, and customizing ServiceNow, Deep understanding of ITAM principles and ITIL methodologies.Key responsabilities:
- Provide guidance to customers on ServiceNow processes and solutions
- Lead technical aspects of project and solution delivery
- Support engagement efforts for process definition and improvement
- Prepare customer-facing deliverables focused on technology
- Promote continuous improvement practices in delivery materials