Hydrogen Program Associate, Center for Hydrogen Safety

About Us

The American Institute of Chemical Engineers invites applicants to join its Center for Hydrogen Safety (CHS), a global non-profit membership organization dedicated to promoting hydrogen safety and best practices worldwide, including safe handling and use of hydrogen across applications in the energy transition. We provide a common communication platform with a global scope to ensure safety information, guidance, and expertise are available to all stakeholders.

Learn more about CHS at www.aiche.org/chs.

Position Summary

We seek a Hydrogen Program Associate to join our Center for Hydrogen Safety (CHS) team. The successful individual will support the team in implementing various member programs and activities.

Responsibilities

Under the direction of CHS Directors, the Hydrogen Program Associate will support CHS in achieving its objectives.

• Lead CHS member meetings
• Routinely connect with CHS members through routine voice, email/virtual, and in-person contact
• Follow-up with member requests and questions; maintaining and improving the website
• Assist in the development and deployment of training programs and materials focused on hydrogen and hydrogen safety (including in-person and virtual training activities preferred)
• Coordinate with AIChE’s conference team to host conferences and support conference activities onsite
• Support onboarding calls with new member organizations to introduce them to CHS and help them become an impactful contributor to the community.
• On behalf of CHS, interface and coordinate activities with the AIChE sales, marketing and customer service, IT, and management teams
• Help develop, track, and update statistical/activities reports by utilizing spreadsheets and other electronic tools
• Assist with membership outreach and retention strategies
• Demonstrate ability to solve problems, to manage systems and data, and to suggest appropriate solutions
• Provide excellent customer service, enjoy working with people, and respond to requests in a timely manner
• Develop meeting minutes from CHS meetings and working groups
• Help develop monthly newsletters and frequent technical bulletins
• Guide the development of hydrogen and hydrogen safety content and posting on CHS social media platforms (preferred)
• Facilitate CHS stakeholder and board meetings
• Assist with membership applications and invoicing processes
• Help develop and coordinate CHS activities to develop member benefits and marketing materials
• Assist with the development of grants to receive and disburse funds
• Facilitate membership applications, contracts, and invoicing processes
• Other activities as determined by CHS Directors

Skills

• Ability to communicate clearly and professionally, both verbally and in writing
• Strong listening and social skills, attention to detail, and decision-making skills
• Dedicated to meeting the requests of internal and external customers by providing timely updates
• Is effective at working with and building and sustaining relationships
• Capability to work in a fast-paced environment
• Able to manage multiple priorities and meet deadlines
• Is committed to quality work
• Ability to work successfully within a highly team-oriented environment
• Ability to show initiative and tackle challenges
• Willingness to learn and take direction from senior staff
• Manage tasks that support the strategic direction of the team
• Understands and has a growing expertise in hydrogen and hydrogen safety preferred

Software Proficiencies

• MS Office Products: minimum intermediate level (Word, PowerPoint, Excel, and Teams)
• Smart Sheet experience is a plus
• Social media platforms
• Project management tools

Competencies

• Time Management
• Project Planning
• Communicator
• Collaborator
• Detailed Oriented
• Customer Focus

Location & Travel

• This position can be either at our NYC Global Office or be located remotely
• Travel is expected 4-8 times a year

Requirements

Education & Work Experience Requirements

• Bachelor’s degree in engineering or a related discipline or applicable education and experience
• Minimum of 4 years of experience
• Preferred: Experience working with non-profits, hydrogen safety, engineers and safety professionals, safety systems, customer service, or sales are pluses
• Experience working with subject matter experts, volunteers, faculty, and management

Benefits

Compensation Full-Time - $100,000- $120,000

We offer a variety of benefits to our employees including:

• Bonus opportunity
• Medical, Dental and Vision Insurance
• Flexible Spending Account
• 403b Retirement Plan with Company Match: AIChE 100% of the first 3% of your eligible pay you contribute to the plan
• Paid Vacation and Sick Days
• Holiday pay
• Educational Assistance
• Company Paid Life Insurance
• Company Paid Short Term and Long Term Disability Insurance
• Various Employee Perks and Discounts

The American Institute of Chemical Engineers is an Equal Opportunity Employer.