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Team Leader

extra holidays
Remote: 
Full Remote
Contract: 
Full time
Experience: 
Senior (5-10 years)
Work from: 
United Kingdom

Offer summary

Qualifications:

Excellent customer service skills, Ability to think on your feet.

Key responsabilities:

  • Provide memorable customer experiences
  • Deputise for management and resolve issues
  • Organize team during busy shifts
  • Ensure safety, legality, and cleanliness of bar
Greene King logo
Greene King Food & Beverages XLarge https://www.greeneking.co.uk
10001 Employees
About Greene King
Greene King is a leading pub and brewing company with a proud heritage.We started as a small brewing business in 1799, based in the Suffolk market- town of Bury St Edmunds and have been brewing award-winning ales ever since. We brew some of the best-known and best-loved beers in the UK, including Greene King IPA, Old Speckled Hen and Abbot Ale.Over the last 200+ years we have continued to develop and expand significantly and have successfully acquired other brands and companies such as Old English Inns, Belhaven, Loch Fyne and most recently Spirit. Greene King now runs over 2,600 managed, tenanted, leased and franchised pubs, restaurants and hotels. You will find us in cities, towns and villages across England, Scotland and Wales.We operate three main business sectors: • Retail (Managed Pubs), including Hungry Horse, Farmhouse Inns, Chef & Brewer, Flaming Grill, Old English Inns, Belhaven and Local Pubs.• Pub Partners (Tenanted and Leased Pubs)• Brewing & Brands (Cask Ale & Premium Ale Brewing)We are focussed on delivering exceptional value, genuine service and consistent quality to all of our customers and this drives everything we do. Essentially, we want them to experience authentic hospitality and come away thinking that their time with us has been well spent.
See more Greene King offers

Job description

Company Description

As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy.

 

There has never been a better time to join our evolving hotel company and be part of this incredible journey. A multi-year development plan to transform our properties into boutique design-led hotels, with a fresh and local approach to dining, means we will provide our guests with a luxurious setting in which to unwind.

Job Description

As a Team Leader, you will…

  • Provide customers with a heartfelt and memorable experience each and every time they visit
  • Deputise for the management team and resolve any issues that arise in their absence
  • Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork
  • Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible

 

What you’ll bring…

  • A great eye for detail, making sure every pint is poured to perfection
  • Be a role model to the team on giving great service and making sure every customer receives a warm welcome
  • An ability to think on your feet and adapt to whatever challenges arise during a busy shift
  • A positive can-do attitude and be a real team player

Additional Information

We’re all about rewarding our teams hard work, that’s why…

You’ll receive a competitive salary, tronc payments and pension contribution as well as:

 

  • The chance to further your career across our well-known brands – As one of the industry's top apprenticeship providers, we can provide training and development at each level of your career. 
  • Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
  • Wage Stream – Access your wage before payday for when life happens.
  • Retail discounts – Receive up to 30% of at Superdrug, exclusive discounts with three mobile along with many more…
  • Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels. – so you can enjoy a weekend away without breaking the bank
  • Free employee assistance program – Mental Health, well-being, Financial, and Legal support because you matter!

Required profile

Experience

Level of experience: Senior (5-10 years)
Industry :
Food & Beverages
Spoken language(s):
English
Check out the description to know which languages are mandatory.
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