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Job Title: ISA Business Development Manager

Location: Canada

Salary: $80,000 CD + Commission

Purpose of the position

The Business Development Manager is primarily responsible for selling Internal and Supplier Audit solutions to new clients, across BSI’s core area of expertise.  This role is responsible for identifying and managing sales opportunities, building an in-depth understanding of client business needs and drivers, to position how BSI solutions can enable organisations to improve and manage the sales process to a successful conclusion whilst maintaining critical success factors such as high activity (visit rates) pipeline health and growth and exceeding sales targets.

Key Responsibilities & Accountabilities

• Proactively network with new clients to build a healthy pipeline of new clients
• Work alongside colleagues across division with specialist subject / sector knowledge to establish solutions with clients
• Utilise the BSI sales tools to identify opportunities and sell a BSI integrated solution to meet the customers need. Produce accurate sales forecasts in a timely manner.
• Accurately record sales and order information in the CRM.
• Work with the operations teams to provide a timeline for delivery to meet client’s objective and remedy any issues.
• Routinely review sales activity and quality KPIs, based on sales ratios to plan future sales activities to deliver on financial and activity targets.
• Remain up to date with developments in the industry and develop confidence to discuss with clients
• Understand the BSI’s to digitally enable client solutions and ensure this infused in the client solution

Key Result Areas

• Collaborative approach to solutions
• Digitally enabled solutions
• Innovate with clients
• Achieving Sales Targets

Knowledge & Experience

• Strong sales / business development background is essential
• Solution sales – proven ability to proposing and implementing solutions
• Experience of working with large clients
• Strong understanding of the internal audit process

Skills & personal qualities

• Sr. Level Engagement – ability to engage with senior level management in strategic accounts. Ability to undertake the orchestration of multinational clients’ processes.
• Executive sales — Knowledge of principles and methods for showing, promoting, and selling products or services in a solution selling environment.  Understands role of key functions and how to engage to meet customer needs.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

• Computer and Software skills – Full proficiency in Microsoft Office and Salesforce.com (preferred).
• Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking — Talking to others to convey information effectively.
• Persuasion — Persuading others to change their minds or behavior.
• Monitoring — Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
• Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do.
• Active Learning — Understanding the implications of new information for both current and future problem-solving and decision-making.
• Influencing – capacity to have an effect on the character, development, or behavior of someone or something, or the effect itself, building trust through relationship.

Travel: 

• Expected up to 50% domestic air and land travel with the possibility of international travel as required.

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Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is an Equal Opportunity Employer and we are committed to diversity.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.

Our Excellence Behaviours: Client-centric, Agile, Collaborative. These three behaviours represent how we do things at BSI. They help us ensure that BSI is a great place to work and a highly successful business.

BSI is conducting face-to-face interviews where appropriate and possible. If you are invited to a face-to-face interview but feel more comfortable with conducting the interview virtually, please speak to a member of our recruitment team.