Product Manager, Web Platforms

The Mozilla Foundation is a nonprofit public benefit organization. Our mission is to ensure that the Internet is a global public resource, open and accessible to all. Join us and become part of our mission to promote openness, innovation, and opportunity online!

Twenty years ago, this meant building a browser and protecting the open web. Today, it also includes making sure AI and data driven technology is more trustworthy. In order to focus on places where Mozilla can impact the next era of our work, we are increasingly focusing on trustworthy AI. For us, this means especially two things: human agency is a core part of how AI is built and coordinated, and corporate accountability is real and implemented.

Mozilla’s Office of the President and Executive Director have two functions: pointing the Foundation’s movement-building programs at the challenge of crafting trustworthy AI by leading all aspects of the design, growth and impact of Mozilla's philanthropy and advocacy programs, as well as DEIB and gift planning; and on expanding the Mozilla portfolio with an intentional effort to tee Mozilla up to have more impact over the next 25 years.

We are seeking a new Program Manager to join the Pan Mozilla team working on the AI 360 workstream. In this role, you will develop effective project and program management systems for AI 360, a crosscutting program that acts as the connective tissue among all the AI activities happening across Mozilla Foundation, Mozilla Corporation, Mozilla Ventures and Mozilla AI. AI 360 aims to also explain this set of activities to the world, make links between them and measure their collective impact and progress over time. As part of this mandate, you will help lead events and programs intended to engage leaders in the open source and Trustworthy AI community including startups, non profit labs, civil society, academia and tech partners. Reporting to the hiring manager, you will work closely with other program managers leading Pan Mozilla workstreams. Specifically, you will provide strategic support to the Senior Advisor to the President and Lead of AI 360 in running the AI360 workstream.

As a  Program Manager, AI 360  at Mozilla Foundation, you will work on…

Program Management 

• In partnership with the project lead, drive the successful implementation and impact of AI360; maintaining accountability for the internal and external projects within the portfolio
• Lead planning, systems design, and implementing team processes related to AI360
• Coordinate activities across AI360 activities to ensure strategic alignment with team and organizational priorities
• Manage the AI inventory and help create connections among various teams working on AI
• Visualize these and disseminate updates to the larger org
• Collaborate with other Program Managers and the Associate Chief of Staff to develop and implement strategies and systems for how we utilize data and metrics to evaluate the impact of our programs
• Work collaboratively with the team and others across the organization to track progress against program goals, and facilitate program reporting and evaluation
• Drive momentum and support for new AI360 initiatives; effectively engaging with external partners and key decision makers on critical matters
• Addresses known and unknown challenges associated with establishing AI360 initiatives

Project Management 

• Design and drive key projects with the AI 360 team
• Sets and calibrates project plans with little precedent
• Own relationships with teams across the Mozilla portfolio on their AI work, regularly identifying and solving for overlaps as they arise and crafting regular updates for the whole organization
• Track the impact of AI work across the Mozilla portfolio with minimal overhead, leading the design and creation of an AI Collective Roadmap
• Track key deadlines, deliverables, and dependencies within the team
• Prepare project updates for leadership 
• Develop effective project management systems and documentation
• Track budget expenditures across projects and assure compliance with all Mozilla policies and procedures
• Partner with the AI 360 Lead to represent this work to the highest levels of Mozilla, as well as to external stakeholders and experts, seamlessly connecting the technical and human aspects of AI 
• Connect threads from product, policy and communications in order to drive success 
• Act as a switching station for AI360, traffic controlling projects and making meaningful connections where they were previously absent 

Community Building and External Relations 

• Develop the map of the market and community of high level stakeholders working on open source and trustworthy AI across industry, academia, government and civil society.
• Plan and organize public events designed to engage with this community
• Develop a Mozilla AI Community Council gathering of high level experts and partners
• Support the AI 360 Lead as well as the President and CEO in implementing this plan
• Build a pipeline of potential external partners, assessing the fit / opportunity with each and manage their connection to Mozilla
• Prepare for and manage distribution of key organizational + team publications and programs to external partners
• Support and refine strategy and strategic plans for AI360 as well as supporting partnership collaborations

Your Professional Profile:

• 8-10 years experience in a program or product management within a technical environment 
• Experience as an entrepreneur or in a startup
• Ability to work as an Individual Contributor, as well as managing projects where the collaborators don’t report to you
• Ability to prototype projects quickly and iterate towards a big goal
• Demonstrated success in developing and managing programs in line with key strategic objectives
• Extensive experience in project management
• Experience tracking projects using various tools, such as Asana, Trello, Airtable (No specific tool experience required.)
• Strong interpersonal, written, and verbal communication skills. Ability to collaborate with a range of people
• Ability to facilitate conversations with differing perspectives and priorities, while connecting proposed work and outcomes to engagement strategy when required
• Bias towards action, ability to work fast
• Ability to track, coordinate, and prioritize multiple projects on fast-paced schedules
• Ability to adapt to last-minute asks and changing timelines and priorities with flexibility and good humor
• Experience with budget development and oversight
• Meeting design and facilitation skills
• Experience in design or web development tools a big plus

Salary and Benefits Information:

The Mozilla Foundation is dedicated to fair and equitable compensation for our staff. We aim to pay a competitive and market-based salary based on the responsibilities and requirements of the role. We do not ask for, or take into account, salary histories in our offer process.

The starting salary ranges for this role are listed below. 

• Canada: [$137,970 - $155,104] [target salary offer - $142,337]
• US: [$102,200 - $114,892] [target salary offer - $105,435]

Some regions fall into a higher salary market and this is reflected in the example ranges below: 

• New York: [$127,750 - $143,615] [target salary offer - $131,793]

The range for your specific location will be discussed in screening conversations if your application is successful.

We offer the following benefits:

• Private Medical Insurance
• Extended Sick Leave
• Global Employee Assistance Program (EAP)
• Retirement Plan contributions
• Paid Time Off: 20 days annual leave + sick days and your birthday  
• Company Holidays + Shutdown
• Wellness budget
• Professional Development budget
• Top up program for Pregnancy and Parental leaves

Benefits are subject to change at any time at the discretion of Mozilla Foundation.

Mozilla Foundation Hiring Practices:

Mozilla understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company’s core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions.

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at accommodation@mozillafoundation.org.

Group: C

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