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Oracle Help Desk Analyst

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Salary: 
38 - 38K yearly
Work from: 

Offer summary

Qualifications:

Experience in Oracle P2P for federal environment, Knowledge of federal procurement processes in Oracle.

Key responsabilities:

  • Manage help desk tickets and work with customers
  • Coordinate system changes to resolve issues
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Amyx, Inc. SME https://www.amyx.com/
501 - 1000 Employees
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Job description

Overview:

Amyx is seeking to hire a Oracle General Ledger expert to support our DAI Help Desk in the DC area. The position is 100% remote. Will be supporting many agencies in the General Ledger modules in Oracle, including Budgets, federal accounting, and sub-ledger activities. The project supports sustainment activities for 24 different agencies.

Responsibilities:

Managing help desk tickets. Working with the customers on tickets assigned. If system changes are needed to resolve an issue, then the owner of the ticket will need to work that process and do all required tasks from initial analysis through production validation.

Qualifications:

Oracle P2P for federal environment experience.

 

Knowledge of federal procurement processes in Oracle.

 

Salary : 90/110K

 

Benefits include:

  • Medical, Dental, and Vision Plans (PPO & HSA options available)
  • Flexible Spending Accounts (Health Care & Dependent Care FSA)
  • Health Savings Account (HSA)
  • 401(k) with matching contributions
  • Roth
  • Qualified Transportation Expense with matching contributions
  • Short Term Disability
  • Long Term Disability
  • Life and Accidental Death & Dismemberment
  • Basic & Voluntary Life Insurance
  • Wellness Program
  • PTO
  • 11 Holidays
  • Professional Development Reimbursement

 

 

Please contact talent@amyx.com with any questions!

 

Amyx is an Equal Opportunity employer. Amyx is committed to providing equal employment opportunity to all job seekers. Every qualified applicant receives focused consideration for employment and no one is discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status. In addition to federal law requirements, Amyx complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Equal Opportunity Employer- Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity. Amyx is an E-Verify employer.

Amyx proudly and proactively takes affirmative action to advance employment of individuals who are minorities, women, protected veterans and individuals with disabilities.


Physical Demands

Employee needs to be able to sit at a workstation for extended periods; use hand(s) to handle or feel objects, tools, or controls; reach with hands and arms; talk and hear. Most positions require ability to work on desktop or laptop computer for extended periods of time reading, reviewing/analyzing information, and providing recommendations, summaries and/or reports in written format. Must be able to effectively communicate with others verbally and in writing. Employee may be required to occasionally lift and/or move moderate amounts of weight, typically less than 20 pounds. Regular and predictable attendance is essential.

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Verbal Communication Skills
  • Analytical Skills
  • Detail Oriented

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