IT Admin

Zeitview is the leading intelligent aerial imaging company for high-value infrastructure, providing businesses with actionable, real-time insights through a single-source solution to recover revenue and reduce liability risk. Zeitview is the trusted, go-to data management platform for worldwide enterprise clients spanning industries such as renewable energy, insurance, telecommunications, construction, real estate, and critical infrastructure.

Zeitview is looking for an IT Admin to play a pivotal role in efficiently managing our IT resources. You will procure, maintain, and administer computers across our North America and EU locations. This position will also oversee corporate software systems, deploying security tools and policies to safeguard company information. Additionally, you will support colleagues by resolving IT problems, assisting with onboarding, and providing guidance on policies and systems. We’re looking for someone who can independently manage IT tasks while ensuring our team’s productivity and satisfaction.

Responsibilities:

• Manage user accounts and permissions for GSuite, Slack, Atlassian, etc.
• Oversee onboarding and offboarding processes, ensuring timely account creation/deactivation.
• Manage Google Groups and distribution lists, ensuring appropriate access.
• Implement and manage Mobile Device Management (MDM) solutions.
• Oversee VPN configuration and maintenance, providing support for remote access.
• Provide technical support and troubleshooting for IT-related issues.
• Enforce IT policies and procedures, ensuring security and compliance.
• Lead and participate in IT projects and initiatives to improve infrastructure and services.
• Maintain detailed documentation of IT processes, systems, and configurations.
• Prepare and present reports on IT activities, performance, and issues to senior management.
• Set up new hire laptops to get ready for deployment and use
• Maintaining inventory of all laptops, computer equipment, and VPN access.
• Enhance the onboarding/offboarding workflow.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in IT management or a similar role.
• Strong knowledge of GSuite, Slack, Atlassian, and other workplace tools.
• Ability to work out our equipment hub in Austin part of the time
• Experience with account management, onboarding/offboarding processes, and access control.
• Proficiency in managing GSuite Administration.
• Hands-on experience with MDM solutions and VPN configuration.
• Excellent troubleshooting and problem-solving skills.
• Strong organizational and multitasking abilities.
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Familiarity with IT security standards and best practices.
• Preferred: IT certifications (CompTIA A+, Network+, Security+), cloud-based services experience, scripting and automation tools knowledge, familiarity with ITIL framework and practices.

Benefits:

• Work with the leading intelligent aerial imaging company with established, successful relationships across myriad industries
• Medical insurance covered up to 100% depending the plan chosen
• Dental & vision insurance
• Flexible time off
• Stock incentive program
• Work from home environment
• Autonomy and upward mobility
• Diverse, equitable, and inclusive culture, where your voice matters

Zeitview is proud to be an equal opportunity employer. At Zeitview, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce  that includes age, color, sex, disability, national origin, race, religion or veteran status, that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation.

We also provide reasonable accommodation for qualified individuals with disabilities and for seriously held religious beliefs in accordance with applicable law.