Offer summary
Qualifications:
Associate degree or higher preferred, Certified Payroll Professional (CPP) required, Advanced proficiency in Microsoft Word and Excel, 15+ years of customer service and payroll experience involving End to End processing, Research and Complex Troubleshooting.
Key responsabilities:
- Manage complex tactical solutions for Workday managed payroll administration services
- Coordinate distribution of customer work, resolve issues and lead client calls
- Support team members and maintain quality and production metrics
- Assist in new customer implementations, support sales process and execute special projects when needed