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Business Technical Analyst Remote

Remote: 
Full Remote
Experience: 
Entry-level / graduate
Work from: 
United States

Offer summary

Qualifications:

Technical background, API troubleshooting experience.

Key responsabilities:

  • Review and troubleshoot PIDS incidents daily
  • Track and follow up with vendors and Client teams
Georgia IT, Inc. logo
Georgia IT, Inc. https://www.Georgiait.com
51 - 200 Employees
About Georgia IT, Inc.
Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions. GIT specializes in improving business scalability and efficiency through BSM and SBA Solutions. GIT transforms business with service management and service automation solutions. We are BMC & HP partners. GIT Services include custom built enterprise software and customer-centric web portals, network design and implementation, remote and site-to-site VPN, network and server security assessment and setup, server and desktop virtualization, and many others. GIT also provides IT Consulting in many areas such as Disaster Recovery Planning, Enterprise Data Backup Strategy, Long Term Strategic IT Planning and Augmentation Professional Services Solutions.Professional Services Specialties: Business Process Integration, Software Integration & Development, Web portal, Networking, Remote and site-to-site VPN, Virtualization Solutions, Product DevelopmentPlease contact us Hrus@georgiait.com / uthay@georgiait.com/470-798-5000 x 1010 / (732) 890-2535 direct
See more Georgia IT, Inc. offers

Job description

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Your missions

Job Title - Business Technical Analyst Remote

Location - Washington , - DC- Remote

Duration - 10+months

Rate - DOE

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Job Description

NEED A TECHNICAL BSA

STRONG API EXP

TROUBLE SHOOTING

Review and troubleshoot incidents related to PIDS on a daily basis

  • Manage incident reporting in ServiceNow tool
  • Track Train information through ARROW (Mainframe) and API queries
  • Engage different vendors based on the issue reported by the stations
  • Follow up with stations regarding PIDS issues
  • Track and follow up with vendors and Client teams until completion/closure of the incidents
  • Participate in PIDS 2.0 Project initiation meetings
  • Help team in gathering requirements for the PIDS 2.0 project
  • Work with internal Client teams through service/technical requests

Required profile

Experience

Level of experience: Entry-level / graduate
Spoken language(s):
Check out the description to know which languages are mandatory.

Hard Skills

Requirements AnalysisIncident ManagementAPI DesignIBM MainframeServiceNowVendor Management

Soft Skills

  • Troubleshooting (Problem Solving)
Are you interested?

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