Offer summary
Qualifications:
Efficient, careful, detail-oriented worker, Strong communication skills, customer service experience, excellent German knowledge, Solution-oriented with professional telephone manner and expressive voice.
Key responsabilities:
- Be first point of contact for customers post-sales, guide them through contract process
- Support customers in applying for subsidies if needed
- Build rapport with customers to prepare them for the next steps, ensure customer data is well-maintained in CRM system
- Ensure outstanding customer experience, turn customers into Enpal fans