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Customer Services Supervisor

Remote: 
Full Remote
Contract: 
Full time
Work from: 
Hong Kong

Offer summary

Qualifications:

Bachelor's degree in Logistics or related field, 3 years experience in customer relations.

Key responsabilities:

  • Maintain lMS and coordinate customer services
  • Provide professional client support and communication

CEVA Logistics logo
CEVA Logistics
10001 Employees
About CEVA Logistics
CEVA provides world-class supply chain solutions for large and medium-size national and multinational companies across the globe. As an industry leader, CEVA offers customers complete supply chain design and implementation in contract logistics and freight management, alone or in combination. Together with CMA CGM, a leading worldwide shipping group and CEVA’s strategic partner, we are able to offer our customers end-to-end logistics solutions. CEVA’s integrated global network has over 1,000 facilities in more than 170 countries and 98,000 employees; all dedicated to delivering consistently excellent operations and supply chain solutions.
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Job description

  • Maintain WMS on a daily basis
  • Closely work with the operation team in the warehouse
  • Answer customer inquiries
  • Provide friendly and professional service to our clients
  • Coordinate the job of other customer services
  • Good control of delivery from supplier
  • Good coordination with warehouse and other related internal department
  • Correct information input into system

Requirements

  • HKCEE / HKALE/ HKDSE / Diploma or Degree holder in Logistics or related disciplines
  • 3year's relevant experience in handling customer correspondence / customer relations in logistics field
  • Self-motivated, proactive team player and willing to learn and take challenge
  • Dynamic and customer driven with strong communication and interpersonal skills
  • Able to work independently under pressure and work in warehouses
  • High proficiency in MS office applications
  • Good command of both spoken and written English and Mandarin
  • Immediate available is preferred

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Office AppLogistics

Other Skills

  • Verbal Communication Skills
  • Open Mindset
  • Customer Service
Are you interested?

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