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German Customer Advisor, Braga and Aveiro, Portugal

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Portugal

Offer summary

Qualifications:

Native or Proficient German (C2), Fluent English (minimum level B2), Previous experience in Customer Service or tourism/travel is a plus, Valid work permit for non-EU residents.

Key responsabilities:

  • Assist clients with after-sales inquiries via calls
  • Manage post-sale processes
  • Progress in different job positions internally
Cross Border Talents logo
Cross Border Talents Human Resources, Staffing & Recruiting Scaleup https://www.cbtalents.com/
201 - 500 Employees
About Cross Border Talents
We are the only recruitment agency that has been awarded 3 seals of excellence ⭐️⭐️⭐️ For 10 years we have been building not only a structured company, but also fostering a more human community of professionals from all over the world. Since 2013, our specialized international recruitment team has integrated more than 500 engineers from Central Europe (80% of European engineers) and 5500 multilingual candidates. We have over 1,000 partners in 50 countries. Always in accordance with the needs of our clients. We offer permanent placement solutions in engineering, ICT (information technology) and multilingual. With a team of international recruiters from 50 countries, we promote a more human community of professionals from all over the world / we strive for diversity. #humanrecuiterforward Our goals Humanisation We are a company that relies on and connects with people. We have built solid and genuine relationships that involve talent, customers and our partners. Innovation Our company is committed to constant innovation and makes every effort to represent a group with a creative and positive attitude aimed at obtaining technically advanced solutions and future-oriented technologies. Sustainability CBT engages in all processes with a conscious approach based on sustainable business practices that run across the entire company. We invest in society and
See more Cross Border Talents offers

Job description

As a German Advisor, you will develop your valuable technical skills while gaining a privileged view and know-how about one of the most distinguished companies in the world.


You Will

As a German Customer Advisor, you will:

- Assist clients via inbound calls in the after-sales process by answering inquiries regarding the reservations and attending potential requests.

- Managing the post-sale when necessary.

- Have a unique opportunity to start working in a company with fast-paced growth, and internally progress different job positions.

Requirements

  • Native or Proficient German (C2) and fluent English (minimum level B2).
  • Excellent communication skills coupled with empathy and team spirit.
  • Previous experience in Customer Service or a tourism/travel representative is a plus.
  • For non-EU residents, it is mandatory to have a valid work permit.

Benefits

  • Opportunity to professionally grow in the project
  • Competitive wages (14 monthly payments per year)
  • Performance bonus
  • Meal Allowance
  • Health insurance with a dental plan (after 6 months contract)
  • Opportunity to participate in numerous activities such as our parade opening, annual awards, get together and much more.
  • Work with a diverse environment with people from over 15 nationalities
  • Benefit from our modern amenities, many discounts in local businesses, company parties and events and much more!
  • We promote inter-company mobility to work at any of our sites around the world..

Apply for this job

Required profile

Experience

Industry :
Human Resources, Staffing & Recruiting
Spoken language(s):
GermanEnglish
Check out the description to know which languages are mandatory.

Other Skills

  • Teamwork
  • Verbal Communication Skills
  • Customer Service
  • Empathy
Are you interested?

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