Senior Support Consultant (SAP FICO)

The Config Team - Join us and contribute in changing how the world works at a company small enough to care, big enough to compete.

Job title: Senior Support Consultant (SAP FICO)

Employment: Permanent

Location: UK-based, flexible (remote/hybrid)

Salary: Excellent basic salary depending on experience

Benefits: 24 days holiday, paid birthday day off, paid volunteer day, holiday buy & sell, Bupa private healthcare, 5% employer matched pension contribution, on-call, life insurance 4x annual salary, electric car lease scheme, funded social events, investment in personal development, you chose the charity we make the financial contribution, CSR initiatives, and much more!

The role

The Config Team is an experienced and trusted SAP Support partner. where we aim to delight our customers by exceeding their expectations in all aspects of support and service. 

This role is critical in helping provide resolutions for SAP FICO tickets raised by customers and in supporting the development of lesser experience Support Consultants in the area of SAP FICO. You will be on a constant learning journey as our customer systems provide SAP FICO variety across different industries, process and technology. 

If the successful candidate is interested in having involvement in project-based SAP FICO opportunities, this role can provide these opportunities as they come available.

Top level duties and responsibilities

• To own SAP support related activities across different SAP modules, primarily within SAP Finance related modules.
• Support of other technologies including the range of The Config Team products and mobile technology.
• Liaise with 3rd parties on issue resolution as required.
• Continually monitor and complete team tasks and activities to ensure prompt delivery of the highest standard.
• Keep up to date with the latest SAP technology, particularly within Finance.