Netflix - Customer Support with Dutch

About the project:
You will be working for Netflix, a subscription-based streaming service that allows our members to watch TV shows and movies on an internet-connected device. For that project you can work remotely (homeoffice) from any place in Greece!

Your Responsibilities:

• Respond to customer inquiries
• Troubleshoot and resolve streaming issues
• Provide information on subscription plans
• Assist with account management and billing
• Escalate complex or unresolved issues to higher-level support teams
• Stay up-to-date with new features and content
• Follow strict guidelines for data protection and customer privacy.

What you will need:

• Fluent level of Dutch language (at least C1)
• Good level of English language (at least B2)
• Communication skills
• Enthusiasm and a desire to learn new things

Salary, bonuses and benefits:

• full time contract with a Greek employer
• Salary: 1500 euros gross x 14 months
• Performance Bonus up to: to 10% of the base salary
• Paid holidays at higher rates according to Greek law
• Health insurance coverage for both public and private sectors
• Fully remote work system, with the option to work from anywhere in Greece
• All of the work equipment is sent to you by the employer before your first day!
• Full-time, fixed-term Greek contract with the possibility of converting to a permanent contract after expiration

Relocation support for those wanting to relocate to Greece:

• Paid flight ticket
• Airport taxi
• 4 weeks free hotel stay
• Assistance with finding an apartment