About the company
The Manila branch office of Coral Active is looking for a Senior PostgreSQL DBA who will lead and
manage DBA activity. The position is responsible for the senior administration of PostgreSQL DBA
support across the company and clients around the globe within a matrix support and management
model.
Our company provides a browser-only CTI agent desktop for large-scale call center deployments
compatible with Genesys, Cisco, Amazon Connect, Nice CXOne solutions. The desktop is a fully
featured, thick client replacement with inbound, outbound, and multi-media support. The product
enables easy customization and rapid deployment of new desktop features into complex
environments enabling a true Omni-channel experience.
Company website - https://coralactive.com/
What are we looking for?
● Expert at PostgreSQL administration, performance tuning, clustering, and replication
● Experience with SQL and PL/pgSQL stored procedures.
● Experience with OpenSource HA PostgreSQL technologies such as Bucardo and Pgpool-II
● Knowledge and experience with RedHat Linux systems (RHEL8)
Job Description
As a Senior PostgreSQL DBA, you will;
● Participate and provide technical leadership to the Software Development team.
● Responsible for oversight of PostgreSQL related product issues, as well as contributing to the
overall product development process
● Provide support for customers running PostgreSQL database solutions within a 24x7 rotating
shift model.
● Contribute to the resolution of complex database-related issues and outages.
● Responsible for managing and delivering multiple projects within expected due dates,
ensuring to keep all parties involved are informed of progress.
● Promote cross-functional and global communication and collaboration to leverage resources
for optimal employee engagement and business results.
● Establish and support and ISO27001 processes with regards to secure application
development and operational processes
● Support and participate as needed in the Data Intensity RCA (Root Cause Analysis) process.
● Responsible for customer communications including involvement in customer's agile
delivery processes, direct person-to-person phone interaction
● Work on other functions and duties as assigned.
So if you want to bridge the gap between business and delivery, then this is the role for you.
Skills and Qualifications
● Bachelor's degree in Computer Science, Management Information Systems, or related field
preferred OR equivalent combination of education and experience.
● 3+ years of background in progressing people management roles on an international or
global basis.
● 5-10+ years of direct hands-on DBA support for PostgreSQL.
● Expertise in all major versions of PostgreSQL including AWS RDS, Community, and bundled
versions on Red hat and other Linux distributions.
● Comprehensive skills in PL/pgSQL.
● Comprehensive architectural skills to work closely with application developers in designing
and creating new applications.
● Experience working on an Application/Development team or experience as an Application
DBA.
● AWS RDS knowledge and experience
● Experience with Postgres Connection Pooling
● Hands-on operational DBA expertise in the areas of Replication, Log shipping, High
Availability, and Backup/Recovery.
● Advanced performance-tuning skills to review performance data and prepare reports.
● Logging, managing, and resolving SRs with PostgreSQL open-source development support.
● SQL and Linux scripting skills are required skills.
● Strong communication skills are a requirement for this position:
● Strong English speaking and writing skills are required
● Ability to manage customer or in-house escalation calls is required
● Strong comprehension skills are required
● Conversational skills are a must
● Strong skills in using Microsoft products: MS Word, Excel, and Outlook are required.
● Experience and ability to follow, develop, and write operational documentation are required.
At Coral Active, we welcome everyone regardless of their background, race, national origin, gender,
gender identity, sexual orientation, protected veteran status, disability, age, etc. We depend on the
unique approaches of our team members to help us solve complex problems. We are committed to
increasing diversity across our team and ensuring that Coral Active is a place where people from all
backgrounds can make an impact.
Advantageous
● This position will be primarily dealing with on-premise PostgreSQL servers, but experience
with Amazon AWS RDS/Aurora databases will be advantageous
● ITIL Foundation Certification.
● 3+ years of experience in a software development company would be highly regarded
● Hands-on Linux and Windows system administration experience is a plus.
● Experience with Azure Cloud is a plus.
Working hours
● Philippine hours - Monday to Friday: 7 am – 4 pm (with Flexi-day set up)
● Flexible schedule - core hours are 9 AM - 2 PM daily Philippine time. You can come in as
early as 5 AM and the latest end of the shift is at 7 PM
● There could be schedules that you will be on an on-call arrangement. Could be a mid-shift or
graveyard shift, but not regularly
Benefits
● HMO for staff and eligible dependents upon hiring;
● 500K for principal,
● 500k for dependent/s
● Eligible dependents up to 5
● Work-from-home setup (remote work)
● Company provided laptop (MacBook), tables/chairs, headsets, 2nd monitor, an
external mac keyboard, and a magic mouse
● Internet connection budget of Php 2500/month
● One-time budget of Php 10000 for tables and/or chair
● 2 connections are required, 1 as backup (BCP or Business Continuity Plan)
● Use of nearby KMC office as needed (Business Continuity Plan)
● Occasional meetings in the office may be required
● Initial 15 Leaves (prorated, sick leave, and vacation leave) and additional 10 leaves after one
year (25 total after one year)
● Paid Christmas shutdown for 1-2 weeks (depends on dates/schedule/client)
● To observe Australian (Melbourne) holidays, or US Holidays depending on the assigned
client
● Paid Philippine holidays less the Australian/US holidays (swap)
● Government-mandated benefits (SSS, Pagibig, Philhealth, 13-month pay)
● Annual training upon regularization (upon management's approval)
Reporting to
● Philippine (MTO) Manager and Director in Sydney, Australia
KMC Careers
If you're a rockstar at what you do and looking to be a part of our amazing story, we want to hear from you!
We offer attractive salaries and benefits plus you get to work in some of the Philippines' best flexible workspaces. Our employees also get to enjoy exclusive discounts, rewards and freebies, and invites to our monthly events. We are always recruiting for roles in IT & Development, Marketing, Business Administration, HR & Recruitment and Legal & Finance Roles.
KMC provides quality employment opportunities for job-seekers looking for a career that is both challenging and fulfilling. We are also committed to providing equal opportunities at every selection stage. We do not discriminate due to age, gender, sexual orientation, ethnicity, nationality, and religion.
Work with Us. Grow with Us.
KMC Solutions offers a variety of career opportunities in Metro Manila, Cebu and Clark & Iloilo. We are always looking for talented and enthusiastic individuals who are ready to make their next big career move.
Our Culture
At KMC, we foster an inclusive and positive workplace for all. We push our members to succeed in everything they do through our collaborative work environment. We encourage our community to work hard and reach their full potential while delivering results that matter for our members and you as professionals.
We host amazing and quality events and implement people-centric policies to work flexibly. We ensure that everyone in our expansive network is engaged, from our internal employees and those who work on behalf our offshore partners.
Life within KMC: Work Hard Party Harder
At KMC, we work hard and we are committed to putting our best foot forward in everything we do. Everyone is encouraged to be an individual while also working for the collective good of the KMC Community. We believe mistakes are opportunities and that you should not present a solution without a problem.
We also know when hard work deserves to be recognized so we reward our employees with monthly parties, free trips and much much more!
