Welcome to Kwalified, where opportunity meets innovation! We are a dynamic offshore Virtual Assistant startup, driven by a passion for excellence and a commitment to empowering talented individuals worldwide to thrive in the digital age. Join us in reshaping the future of remote work and unlock your true potential with Kwalified!
As an Online Reputation Manager, you will manage an array of online reviews and navigate through different reputation challenges that will aid in crafting the client’s brand image.
Your skillful feedback analysis provides actionable insights and continuous improvement across departments.
The ideal candidate will expand the brand’s reach by nurturing their advocacy and encouraging positive online conversations, establishing the client’s reputation for excellence on a global scale.
Your TaskMonitor online reviews and feedback across various platforms;Respond promptly to both positive and negative reviews and comments;Manage online reputation crises with strategic composure;Foster brand advocacy by cultivating relationships with satisfied customers;Collaborate with marketing to create and promote positive brand content;Analyze feedback and provide regular reports on reputation management efforts.Your ProfileBachelor's degree in Marketing, Communications, Public Relations, or a related field;Minimum of 2 years relevant experience;Virtual Assistant experience is a plus;Proficiency in various software applications such as Hootsuite, BirdEye, Brandwatch, HubSpot, Google Analytics or other similar tools;Passion for delivering exceptional customer experiences and a commitment to maintaining a positive online brand image;Can adapt to fast-changing online trends and the evolving digital landscape.LanguageEnglish; requiredRequirementsHigh-speed and reliable internet with a minimum of 50mbpsCPU / Processor Dual-core processor 1Ghz or above, Intel Core i5/ i7 or AMD equivalent is highly requiredInternet and electrical back-up in case of power outageWith dedicated and professional-looking home office set-upKwalified: Yes, We are Fanatic for Your Success
At Kwalified, it’s our talent to discover yours. Our ultimate goal is your success, and we take a highly personalised approach to ensure it. Specialising in connecting top-tier virtual assistant talent with carefully selected employers globally, we are committed to aligning your aspirations with our clients' expectations. Our diverse clientele offers a variety of engagements, from short to long-term contracts, typically ranging from 3 to 5 days per week, tailored to the specific needs of the assignments or projects. Our operations span across continents, from Asia to Europe, the USA, and everywhere in between. Embracing diversity, we welcome individuals from Generations X, Y, and Z, as we strive to match mindsets with company cultures, ensuring the perfect cultural fit for both parties.
Virtual Velocity: Kwalified’s Formula for your Career Accelleration
Here's why you'll benefit from our partnership:
SPOC: As your dedicated Single Point of Contact (SPOC), we're fully committed to addressing any queries or concerns with your prospective employers. Our proactive approach ensures you receive the necessary answers and insights to streamline your workflow, ensuring satisfaction for both you and the clients.
Salary: We guarantee fair, prompt, and industry-standard compensation, tailored to reflect your expertise and ambitions.
Personalised coaching: No matter your experience level as a Virtual Assistant (VA), we provide personalized coaching to enhance your collaborations with international clients. Simultaneously, we guide our clients on how to effectively integrate VAs into their operations, ensuring mutual expectations are met.
Work-life balance: We safeguard your work-life balance by setting realistic expectations with your future employers regarding availability and offline hours. We recognize the challenges of differing time zones and strive to prevent any unrealistic synchronization expectations.
We value our candidates:
Our selectivity in choosing only top-tier pre-vetted candidates means we deeply value our candidates. We pledge to always act in your best interest, regardless of the circumstances.
