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Customer Service Representative (Starting Salary Package of Php 22,000)

unlimited holidays - extra holidays - extra parental leave - long remote period allowed

Remote:

Full Remote

Contract:

Full time

Work from:

California (USA)

Offer summary

Qualifications:

Shift flexibility, High school graduate, Advanced computer skills, NBI Clearance required, Excellent interpersonal skills.

Key responsabilities:

Resolve customer inquiries
Build loyalty and relationships
Document customer accounts effectively
Promote and sell communication products

Quantrics Enterprises Inc. XLarge https://quantrics.com/

5001 - 10000 Employees

See more Quantrics Enterprises Inc. offers

Job description

Overview:

A Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services.

Responsibilities:

What you’ll be doing:

Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries.

Enhance customer relationships and contribute to building customer loyalty.
Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.
Sell, cross sell, and upsell the best communication products and services in the market.

Qualifications:

What we’re looking for:

Ability to work in s hifting schedule

Willing to work in San Mateo, Rizal.

At least Senior HS or HS Grad (old curriculum)
Advance computer knowledge and a great multi-tasker
Must have NBI Clearance prior to Job Offer
Excellent interpersonal skills

A Glimpse of what awaits you:

Earn as much as Php 19,800 basic salary + 2,200 non-taxable allowances + Quarterly Salary Increase*
Hybrid or Work from Home (performance-based arrangements are made after probationary period)
HMO with 2 FREE Dependents
10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
Life and Accident Insurance – Day 1
Optical, Medicine, and Mental Health Reimbursement
6 Months Paid Maternity and Paternity Leave with Cash Assistance and MORE!